Business Analyst - Quick Commerce Operations

Amazon UAE; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Amazon UAE is hiring a Business Analyst for Quick Commerce Operations in Dubai. You will build and maintain dashboards, analyze large datasets, and improve visibility of critical metrics across supply chain and fulfillment.

The role requires strong Excel and SQL skills, with Tableau/QuickSight experience preferred. Ideal candidates hold a bachelor’s degree and have at least 1 year of analytics or operations experience.

Qualifications

• Bachelor's degree in analytics, operations, supply chain, or a related field.
• Hands-on SQL and Excel experience required.
• Experience with Tableau or QuickSight is preferred.

Responsibilities

• Build and maintain operational dashboards for availability and in-stock performance.
• Analyze large datasets to identify trends, gaps, and opportunities.
• Improve visibility of key metrics for faster decision making.
• Translate analyses into actionable recommendations and actions.
• Develop scalable data solutions to reduce manual analysis and speed up decisions.

Skills

SQL

Excel

Tableau

Amazon QuickSight

ETL

Data visualization

VBA

Data analysis

Cross-functional collaboration

Education

Bachelor's degree

Tools

Tableau

Amazon QuickSight

Excel VBA

ETL tools

Job description

Business Analyst - Quick Commerce Operations Job Snapshot Role: Business Analyst - Quick Commerce Operations Location: Dubai, United Arab Emirates Industry: Logistics and Supply Chain Function: Business Analysis-Research Experience: 1 years Job Type: Full-time

Position Overview Business Analyst - Quick Commerce Operations in Dubai, United Arab Emirates is a Logistics and Supply Chain opportunity supporting Amazon Now 's fast-growing grocery and quick commerce operations. Amazon is hiring an analytical professional to build operational dashboards, improve instock and supply chain visibility, identify performance trends, develop scalable data solutions, and translate complex operational insights into actions that improve product availability and customer experience.

Job Details Country: United Arab Emirates City: Dubai Industry: Logistics and Supply Chain Function: Business Analysis-Research Salary: 12000-18000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context The Business Analyst will work at the intersection of data, supply chain, fulfillment, instock management, and customer experience within Amazon Now. The position will diagnose operational gaps, create reporting mechanisms, and develop practical solutions that help teams make faster and more accurate decisions. The role supports a business being built and scaled rapidly, so success depends on combining analytical discipline with strong execution. The analyst will be expected to move from problem identification to solution implementation, working across multiple functions to improve availability, operational efficiency, and customer-facing performance.

Key Responsibilities

• Build and maintain operational dashboards covering customer engagement, supply chain, availability, and instock performance.
• Analyze large datasets to identify trends, recurring issues, operational gaps, and improvement opportunities.
• Improve visibility of critical metrics so internal teams can access accurate information when decisions need to be made.
• Translate analytical findings into clear operational recommendations and corrective actions.
• Work closely with supply chain, fulfillment, planning, product, program management, and instock teams.
• Lead investigations into operational performance issues from initial diagnosis through root cause identification and resolution.
• Develop scalable data solutions that reduce manual analysis and improve decision-making speed.
• Support development of AI-enabled tools that automate analysis or improve operational workflows.
• Drive process improvement initiatives across Amazon Now operations.
• Participate in cross-functional working groups focused on availability, fulfillment performance, and customer experience.
• Monitor network performance and identify locations, products, or processes operating outside expected ranges.
• Create structured reporting mechanisms that improve consistency across teams.
• Use SQL and Excel to extract, manipulate, validate, and analyze operational data.
• Develop advanced Excel-based tools where automation can simplify repetitive tasks.
• Work with ETL processes where required to improve data availability and reporting reliability.
• Build or maintain data visualizations using Tableau, Amazon QuickSight, or similar platforms.
• Source store-level pricing and promotional information and execute required updates through internal tools.
• Maintain high accuracy when handling pricing, promotional, inventory, and performance data.
• Track corrective actions and confirm whether implemented changes produce sustained performance improvements.
• Take independent ownership of urgent operational issues while coordinating dependencies with relevant stakeholders.
• Provide occasional weekend operational coverage when required while remaining within a five-day work week.

Ideal Profile

Candidates should hold a bachelor 's degree and have at least one year of relevant professional experience in analytics, operations, supply chain, business analysis, or a related field. Hands-on experience with SQL and Microsoft Excel is required. The role is particularly suitable for candidates who are comfortable working with large datasets and using data to solve real operational problems rather than focusing only on reporting. Experience with Tableau, Amazon QuickSight, or comparable data visualization tools is preferred. Knowledge of ETL processes will also strengthen the profile. Candidates with advanced Excel automation capability, including experience developing complex VBA macros, will be well positioned for the role. The successful candidate should demonstrate strong problem-solving ability, high attention to data accuracy, ownership, and confidence working independently in an environment where priorities can change quickly.

Skills Set

• Business analysis
• Quick commerce analytics
• Supply chain analytics
• Instock analytics
• Operational dashboards
• Customer engagement metrics
• Product availability analysis
• SQL
• Microsoft Excel
• Excel VBA
• Tableau
• Amazon QuickSight
• ETL
• Data visualization
• Large dataset analysis
• Data validation
• Operational reporting
• Root cause analysis
• Trend analysis
• Process improvement
• AI tool development
• Automation
• Fulfillment analytics
• Inventory performance
• Pricing execution
• Promotions management
• KPI monitoring
• Corrective action management
• Cross-functional collaboration
• Data-driven decision making

Why Join Us

This role offers direct exposure to the data and operational mechanisms behind Amazon Now 's quick commerce business. The analyst will work on challenges involving availability, fulfillment, customer engagement, pricing, promotions, and supply chain performance, providing broad experience across a rapidly developing operating model. The position also provides opportunities to strengthen technical skills in SQL, visualization, automation, AI-enabled solutions, and advanced operational analytics. Because insights can lead directly to process changes, the role offers visible impact on both customer experience and network performance.

About the Company

Q-Express Documents Transport supports Amazon 's logistics and delivery operations in the United Arab Emirates. Through Amazon Now and related quick commerce services, the organization combines local fulfillment, supply chain planning, data analytics, technology, and rapid delivery operations to improve product availability and provide customers with faster access to everyday essentials.