Business Analyst - Capacity Operations

Amazon UAE; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon UAE in Dubai is seeking a Business Analyst to support capacity operations for the AMET region, combining data analysis, SQL-based data engineering, and cross-functional collaboration to enable informed decisions across the supply chain network.

You will retrieve and analyze data with business, program, product, and technical teams, develop metrics, translate findings into actionable insights, and work in a fast-moving environment with strong judgement.

Qualifications

• Bachelor 's degree or BS degree.
• Knowledge of SQL and ETL.
• Advanced knowledge of Microsoft Excel.

Responsibilities

• Perform data analysis by developing ETL queries using SQL and Datanet platforms.
• Retrieve and aggregate information from multiple data sources.
• Transform complex datasets into clear and actionable information for business decision-making.
• Analyse operational and business problems to identify underlying root causes.
• Use analytical findings to identify forward-looking opportunities and potential improvements.
• Design new business metrics based on evolving operational requirements.
• Enhance existing metrics to support future business processes and sustainable operations.
• Develop structured analysis that enables stakeholders to evaluate capacity and operational performance.
• Understand relevant tools and processes and support seller adoption.
• Communicate complex analysis and insights clearly to stakeholders and business leaders.
• Present analytical findings effectively through both written and verbal communication.

Skills

SQL

ETL

Advanced Excel

Data analysis

Power BI

Python

Tableau

Stakeholder communication

Education

Bachelor's degree or BS degree

Tools

Datanet

Power BI

Tableau

Python

SQL

Job description

Business Analyst - Capacity Operations Job Snapshot

• Role: Business Analyst
• Location: Dubai, UAE
• Industry: Logistics and Supply Chain
• Function: Business Analysis-Research
• Experience: Not specified
• Job Type: Full Time

Amazon is hiring a Business Analyst in Dubai, UAE to support capacity operations for the AMET region covering Africa, the Middle East, and Turkey. The role combines business analysis, SQL-based data engineering, operational metrics, and cross-functional collaboration to support informed decision-making across Amazon 's supply chain network. The Business Analyst will work with business, program, product, and technical teams to retrieve and analyse data, investigate operational challenges, develop meaningful metrics, and translate complex findings into actionable insights. The position requires advanced analytical capability, strong business judgement, and the ability to operate independently in a fast-moving environment.

Job Details

• Country: UAE
• City: Dubai
• Industry: Logistics and Supply Chain
• Function: Business Analysis-Research
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Candidates must fulfill the nationality criteria stipulated by applicable UAE regulations
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

• Perform data analysis by developing ETL queries using SQL and Datanet platforms.
• Retrieve and aggregate information from multiple data sources.
• Transform complex datasets into clear and actionable information for business decision-making.
• Analyse operational and business problems to identify underlying root causes.
• Use analytical findings to identify forward-looking opportunities and potential improvements.
• Design new business metrics based on evolving operational requirements.
• Enhance existing metrics to support future business processes and sustainable operations.
• Develop structured analysis that enables stakeholders to evaluate capacity and operational performance.
• Understand relevant tools and processes and support seller adoption.
• Communicate complex analysis and insights clearly to stakeholders and business leaders.
• Present analytical findings effectively through both written and verbal communication.

Basic Qualifications

• Bachelor 's degree or BS degree.
• Knowledge of SQL and ETL.
• Advanced knowledge of Microsoft Excel.

Preferred Qualifications

• Experience with data analytics platforms such as Power BI, Python, SQL, or Tableau. Alternatively, relevant experience may include solving complex business challenges through accurate and timely financial models, analysis, and recommendations that have demonstrated measurable business impact such as financial savings, operational improvements, or customer benefits.

Analytical and Technical Capabilities

• SQL query development.
• ETL and data extraction.
• Advanced Microsoft Excel.
• Data aggregation and analysis.
• Business metrics development.
• Root cause analysis.
• Power BI, Python, SQL, or Tableau experience.
• Business and operational problem-solving.
• Presentation and stakeholder communication.
• Ability to convert complex analysis into actionable business insights.

Candidate Profile

The position suits a self-directed analyst who can work effectively in a fast-paced and evolving environment. Strong organisational, communication, and presentation skills are important, along with the ability to take ownership of objectives and work across business, program, product, and technical teams. Candidates should be comfortable handling complex data, developing original approaches to business problems, and using analytical evidence to support operational decisions.

About the Company

Amazon operates technology, commerce, logistics, and customer-focused businesses across global markets. This Dubai opportunity supports Amazon 's AMET supply chain capacity operations, with the source vacancy identifying Q-Express Documents Transport as the employing company.