Business Analyst – iLoyal Loyalty Management Platform | UAE

asianglobalinfotech; United Arab Emirates; On-site; AED 180,000 - 280,000; Full time

Job summary

asianglobalinfotech in the United Arab Emirates seeks an experienced Business Analyst with mandatory iLoyal platform experience. The role requires 5–10 years across business analysis, requirements gathering, process mapping, API testing, SQL, UAT, and end-to-end testing to translate business needs into functional documentation and effective technology solutions.

The successful candidate will work closely with business teams, vendors, and technical stakeholders to define BRD/FRD, map processes,

Qualifications

• 5–10 years of Business Analyst experience.
• Mandatory hands-on experience with the iLoyal Loyalty Management Platform.
• Strong requirements gathering and business analysis skills.
• Experience preparing BRD and FRD documentation.
• Basic SQL query-building and execution skills.
• Experience with API testing using Postman and/or SoapUI.
• Strong experience in UAT and end-to-end testing.
• Vendor coordination and issue-resolution experience.
• Experience defining business scope for RFI/RFP processes.
• Strong process mapping skills.
• Experience creating use case diagrams, DFDs, and swimlane diagrams.
• Experience working with Agile, Scrum, or Kanban methodologies.
• Familiarity with JIRA, Confluence, Azure DevOps, Miro, and Visio.
• Strong communication, analytical, and stakeholder-management skills.
• Notice period: Immediate to 30 days.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Prepare BRD and FRD documentation.
• Build and execute basic SQL queries for analysis and validation.
• Execute and test APIs using Postman and SoapUI.
• Lead UAT and end-to-end testing cycles.
• Coordinate with vendors for requirement clarification and issue resolution.
• Define business scope and requirements for RFI and RFP processes.
• Handle IT support issues raised by business teams.
• Create process maps and business process documentation.
• Develop use case diagrams, data flow diagrams, and swimlane diagrams.
• Work with Agile, Scrum, and Kanban delivery methodologies.
• Use tools including JIRA, Confluence, Azure DevOps, Miro, and Visio.
• Collaborate with business, technical, vendor, and project teams.
• Support continuous improvement of business processes and technology solutions.

Skills

Requirements gathering

Business analysis

Stakeholder management

Communication

UAT leadership

Agile delivery

Tools

Postman

SoapUI

JIRA

Confluence

Azure DevOps

Miro

Visio

Job description

Location

United Arab Emirates

Job Category

• Information Technology (IT) & Software
• Business Development
• Operations & Supply Chain
• Others / Miscellaneous

Job Overview

We are seeking an experienced Business Analyst with mandatory iLoyal platform experience for an opportunity in the UAE. The role requires 5–10 years of experience across business analysis, requirements gathering, process mapping, API testing, SQL, user acceptance testing, and end-to-end testing.

The successful candidate will work closely with business teams, vendors, and technical stakeholders to translate business requirements into functional documentation and effective technology solutions. Responsibilities include BRD/FRD preparation, process mapping, RFI/RFP scope definition, UAT leadership, API testing, and resolution of business-related IT support issues.

This position offers opportunities for career growth and professional development in business analysis, loyalty management platforms, digital transformation, Agile delivery, and enterprise technology. Continued training and upskilling in business analysis methodologies, API technologies, data analysis, and Agile practices can support progression into Senior Business Analyst, Product Owner, or Business Systems Analyst roles.

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Prepare BRD and FRD documentation.
• Build and execute basic SQL queries for analysis and validation.
• Execute and test APIs using Postman and SoapUI.
• Lead UAT and end-to-end testing cycles.
• Coordinate with vendors for requirement clarification and issue resolution.
• Define business scope and requirements for RFI and RFP processes.
• Handle IT support issues raised by business teams.
• Create process maps and business process documentation.
• Develop use case diagrams, data flow diagrams, and swimlane diagrams.
• Work with Agile, Scrum, and Kanban delivery methodologies.
• Use tools including JIRA, Confluence, Azure DevOps, Miro, and Visio.
• Collaborate with business, technical, vendor, and project teams.
• Support continuous improvement of business processes and technology solutions.

Requirements & Qualifications

• 5–10 years of Business Analyst experience.
• Mandatory hands-on experience with the iLoyal Loyalty Management Platform.
• Strong requirements gathering and business analysis skills.
• Experience preparing BRD and FRD documentation.
• Basic SQL query-building and execution skills.
• Experience with API testing using Postman and/or SoapUI.
• Strong experience in UAT and end-to-end testing.
• Vendor coordination and issue-resolution experience.
• Experience defining business scope for RFI/RFP processes.
• Strong process mapping skills.
• Experience creating use case diagrams, DFDs, and swimlane diagrams.
• Experience working with Agile, Scrum, or Kanban methodologies.
• Familiarity with JIRA, Confluence, Azure DevOps, Miro, and Visio.
• Strong communication, analytical, and stakeholder-management skills.
• Notice period: Immediate to 30 days.

Salary, Benefits & Career Growth

Salary and compensation details have not been provided by the employer.

The role provides an opportunity to develop specialized expertise in the iLoyal platform, business analysis, loyalty management, API testing, UAT, and enterprise technology delivery. Continued professional development in business analysis, Agile methodologies, SQL, API technologies, and process optimization can support progression toward Senior Business Analyst, Lead Business Analyst, Product Owner, or Business Systems Analyst positions.