Brand Specialist - UAE National, AVS (Amazon Vendor Services)

Q-Express Documents Transport - G25; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

Amazon is seeking a Brand Specialist in our AVS team based in Dubai, UAE. You will own end-to-end relationships with Tier 1 brands and partner across internal teams to drive growth and efficiency.

You will analyze data, develop business plans, and deliver measurable impact for the brands you support. You will work with Marketing, Finance, and Operations to optimize pricing, availability, and visibility while advancing cross-functional initiatives.

Qualifications

• Strong analytical, problem-solving and negotiating skills.
• Experience in digital and e-commerce space.
• Bachelor’s or Master’s degree in Business, Science, Engineering or Supply Chain.
• Experience in key accounts management, projects management or customer-facing roles.

Responsibilities

• Be the point of brand and category expertise for Amazon Tier 1 Vendors.
• Develop, sell, implement and evaluate business plans for vendor improvement.
• Collaborate with Marketing, Finance, Supply, Operations and other teams.
• Translate Category Business Plans into tangible action plans.
• Turn raw data and insights into actionable conclusions.
• Identify opportunities to improve products, services, processes and tools.

Skills

Analytical thinking

Negotiation

English proficiency

MS Office (Excel)

Arabic language (adv)

Education

Bachelor’s or Master’s degree in Business, Science, Engineering or Supply Chain

Tools

Google Analytics

SQL

HTML

Job description

Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shaping the way the biggest brands work with Amazon? Sounds great. What will I be working on?

As Brand Specialist, you will be part of the Amazon Vendor Services (AVS) team, which provides a suite of services designed to help Amazon's most strategic brands working across all key areas of retail business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors' satisfaction with the service.

Key responsibilities as a Brand Specialist are:

• Own the relationship end-to-end with top brands
• Partner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands' needs
• Partner with our Media Team to ensure best-in-class event execution
• Define joint business plans and assist in delivering impact for the brands you support directly
• Regularly audit metrics to continually drive quality of the AVS experience and deliver targets
• Contribute to continuous enhancement and innovation within the AVS across MENA

Brand Specialists work on a variety of tasks for the brands they support, typically falling within the five focus areas. These include but are not limited to:

• Business Advice: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities
• Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability
• Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation
• Traffic: Analyzing traffic channels and working on initiatives to generate traffic by supporting the development and execution of marketing and merchandising campaigns
• Conversion: Planning and executing promotional activities and improving customer journey on Amazon

Alongside this, you will contribute to improving the efficiency of the service itself. We are constantly working to build scale for this service through the right set of tools and cross-functional collaboration including but not limited to Tech teams.

This role is available in Dubai, United Arab Emirates

This role offers 360° exposure to different areas of the industry e-commerce, opening a multitude of career paths.

Key job responsibilities

• Be the point of brand and category expertise for Amazon Tier 1 Vendors - serving as a trusted business advisor
• Help by innovating new solutions to complex business challenges
• Own and manage significant pool of Tier 1 Vendors
• Developing, selling, implementing, and evaluating business plans to deliver or exceed on the vendor improvement plans
• Collaborating with multi-functional teams (Marketing, Finance, Supply, Operations, among others)
• Managing and improving pricing, visibility, and availability for your brands
• Translate Category Business Plans into tangible action plans
• Develop productive working relationships with the vendors and create the mutually beneficial value
• Turn raw data and insights into actionable conclusions
• Use analytical tools and integrate various data systems to develop new insights
• Identify opportunities to improve our products, services, processes, systems, and tools
• Work with different parts of the Amazon business to implement improvement projects, including working with category teams, product teams, and technical support team
• In final year of study for Bachelor’s or Master’s degree, or graduated in the last 24 months with a degree in Business, Science, Engineering fields or Supply Chain
• Experience in key accounts management, projects management, customer facing roles or commercial roles
• Excellent analytical, problem solving and negotiating skills
• Advanced MS Office Skills (Excel proficiency is a must)
• English proficiency: Arabic speaking is an advantage
• UAE National with family book
• Experience in digital and e-commerce space
• Brand management of portfolio/regional roles
• Previous Key Account Management experience is an advantage
• MNCs experience especially in FMCG/E-commerce/Digital is preferred
• Experience in process improvement
• Experience managing large amounts of data
• Experience using analytical specific tools such as Google Analytics, SQL or HTML

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.