Brand Specialist, Amazon Now

Amazon; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon Middle East and North Africa FZ-LLC seeks a Brand Specialist within the AVS team to manage end-to-end vendor relationships for Amazon Now, our quick commerce channel. This fast-paced role coordinates between vendors and Ops in real time, with a focus on rigor and timely issue resolution.

You will own relationships, define joint business plans, and drive performance metrics to improve the AVS experience across MENA.

Qualifications

• Bachelor's degree.
• Fluent in English (C1 or above).
• Experience using SQL or other analytical tools for data analysis.
• 2+ years in account management, project/program management or buying.
• Experience in cross-functional or client-facing environments.

Responsibilities

• Own end-to-end vendor relationships as the primary point of contact.
• Resolve live supply and receiving issues with urgency with Ops.
• Define and deliver joint business plans across selection, availability, traffic, and conversion.
• Partner with internal teams on priorities, event execution, and operational goals.
• Audit performance metrics regularly and drive continuous improvement.
• Regularly audit metrics to improve the AVS experience and hit targets.
• Contribute to AVS enhancements across MENA.

Skills

Cross-functional communication

Analytical mindset

Ownership mindset

Education

Bachelor's degree

Tools

SQL

Job description

Job ID: 10516546 | Amazon Middle East and North Africa FZ-LLC

Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shape the way the biggest brands work with Amazon?

As a Brand Specialist within the AVS team, you will manage end-to-end vendor relationships for some of Amazon's most strategic brands on Amazon Now, our quick commerce channel. This is a high-pace, operationally intensive role that goes well beyond traditional vendor management.

What makes this role different? Amazon Now operates with a level of daily urgency that sets it apart from standard retail. Vendors supply multiple fulfilment centers simultaneously, and operational challenges are a near-daily reality. Resolution windows are tight, and the cost of delay is immediate. You will be coordinating between vendors and Ops teams in real time in an environment that runs on rigor and pace.

Key job responsibilities

• Own end-to-end vendor relationships as the primary point of contact
• Resolve live supply and receiving issues with urgency in close coordination with Ops
• Define and deliver joint business plans across selection, availability, traffic, and conversion
• Partner with internal teams on priorities, event execution, and operational goals
• Audit performance metrics regularly and drive continuous improvement
• Regularly audit metrics to continually drive quality of the AVS experience and deliver targets
• Contribute to continuous enhancement and innovation within the AVS across MENA

Focus Areas

• Business Advice — Financial analysis and opportunity identification
• Selection — New product launches and discoverability
• Availability — Operational excellence and supply chain problem-solving
• Traffic — Marketing and merchandising campaign support
• Conversion — Promotions and customer journey optimization

Who we are looking for

• Thrives under daily operational rigor and ambiguity
• Strong cross-functional communicator with an ownership mindset
• Analytical, action-oriented, and closes the loop without being chased
• Background in FMCG, fresh, grocery, or quick commerce is a strong plus

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English at C1 level or above
• Experience using any of SQL or other analytical tools for conducting data analysis
• 2+ years of account management, project or program management or buying experience
• Experience working in a cross-functional or client-facing environment

Preferred Qualifications

• Experience in process improvement
• Experience managing large amounts of data

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