Branch Manager

Flip retail; Dubai; On-site; AED 89,000 - 112,000; Full time

Job summary

Flip retail seeks a highly proficient Branch Manager for a Dubai beauty salon. You will lead daily operations, manage payroll and inventories, and implement marketing strategies to boost bookings.

You will collaborate with Marketing to maintain brand imagery, ensure excellent customer service, and handle grievances promptly. Requirements include a Bachelor's degree preferred and about 4 years in a salon or health club setting.

Qualifications

• Bachelor's degree preferred.
• 4 years of experience in a salon or health club preferred.
• Experience in branch operations and staff management.

Responsibilities

• Lead branch monetary results and daily operations.
• Maintain inventories, payroll, and record-keeping.
• Develop advertising/marketing strategies to increase bookings.
• Coordinate with Marketing Group on campaigns and imagery.
• Ensure high customer service levels and resolve grievances promptly.
• Analyze KPIs and schedule tasks to meet targets and sales.
• Maintain signage and marketing collateral; improve processes.
• Manage staff and ensure adherence to policies and SOPs.
• Identify visitor needs and adapt products/services accordingly.
• Create process improvement groups and monitor progress.
• Ensure hygiene and safety standards are maintained.

Skills

Leadership

Operations management

Marketing coordination

Customer service

KPI analysis

Team management

Education

Bachelor's degree (Preferred)

Job description

Branch Manager
We are wanting to hire an extremely proficient Women Branch Manager.JOB RESPONSIBILITIES.Leading the Branch's monetary resultsManaging everyday operations of the beauty salon, maintaining supply inventories, document keeping and pay-roll management.Establishing suitable advertising and marketing strategies and also guiding business to increase bookingsCommunicate with Marketing Group to create advertising and marketing technique and ensure a regular photo is being depicted.Maintaining high customer care degrees and guaranteeing all grievances are taken care of without delay and also effectively and in confidence, starting rehabilitative actions if required.Quality insurance policyAnalyzing month-to-month KPIs to create job timetables to make certain business targets as well as sales are being met.Preserving as well as upgrading all essential internal and also outside signage and also marketing literary works.Preserving fresh, efficient techniques to consistently preserve and expand customer baseManaging personnel and assuring branch personnel are adhering to firm policies & solution treatments.Other duties as required by the OwnerIdentify and also focus on visitor needs and also figure out product and services to meet those demands.Take care of visitors' issues, solve it instantlyCreate process enhancement groups by establishing targets.Examine the work process in each branch - area wise (Assistant, nail technologies, brushing etc.).Check information of items like producing & expiry dates, components and so on Examine the cleanliness of the branches, utensils & devices's being used for solutions, bordering settings are tidy.Health and wellness & hygiene recognition to be offered to personnel in monthly meetings.The wellness of the personnel must be considered any staff kept in mind with infectious conditions need to be isolated quickly to avoid the break out of the condition.Manages & supports the initiatives by planning, training, and also providing resources to the group. Incorporate management to bring adjustments for enhancement in everyday process monitoring. After renovations standardization takes location.Evaluate progression against strategy and also change as required.Supply continuous staff member understanding as well as comments. Develop a staff member incentive/ recognition process.Job Kind: Permanent, Irreversible.Income: AED8,000.00 - AED10,000.00 monthly.Education:.Bachelor's (Preferred).Experience:.hair salon or health club: 4 years (Preferred).Show more.