Bilingual School Front Desk & Admissions Coordinator

GEMS WINCHESTER SCHOOL - FUJAIRAH; Fujairah; On-site; AED 67,000 - 112,000; Full time

Job summary

GEMS Winchester School - Fujairah is seeking a professional receptionist to be the first point of contact for parents, visitors, students and staff, providing friendly service and essential administrative support.

The role requires bilingual English/Arabic communication, strong secretarial skills, and the ability to multi-task across front desk duties, enquiries, transfers, and records while maintaining confidentiality.

Qualifications

• Fluent English and Arabic required.
• High school education including Arabic, English and Maths.
• One year of receptionist or customer service experience preferred.
• Effective written and spoken communication.

Responsibilities

• Welcome visitors and provide a positive first impression of the school.
• Handle telephone calls, emails, and enquiries in a professional and timely manner.
• Provide accurate information regarding admissions, school services, and general enquiries.
• Ensure continuous front desk coverage throughout the school day.
• Record and manage visitor, caller, and student attendance records.
• Process Transfer Certificates (TCs) and maintain accurate documentation.
• Handle parent concerns appropriately and elevate matters when required.
• Support the school with general administrative and secretarial tasks.
• Maintain confidentiality and adhere to all school policies and procedures.
• Attend meetings and collaborate effectively with colleagues.

Skills

Fluent English & Arabic

Communication skills

Interpersonal skills

Education

High school diploma

Tools

Microsoft Office

Job description

GEMS Winchester School - Fujairah is seeking a professional receptionist to be the first point of contact for parents, visitors, students and staff, providing friendly service and essential administrative support.

The role requires bilingual English/Arabic communication, strong secretarial skills, and the ability to multi-task across front desk duties, enquiries, transfers, and records while maintaining confidentiality.