Bellman, Residences - Atlantis the Royal

Atlantis Resorts; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Food & beverage privileges

Discounted property rates

Health insurance (incl. dental)

Annual flights home

Life insurance

Incentive program

Wellness & social initiatives

Job summary

Atlantis Resorts seeks a guest-focused Bellman for Atlantis The Royal in Dubai, UAE. You will handle luggage, provide directions, greet guests, share property information, and support porte cochere and in-room orientation. Proactively promote hotel experiences to delight guests.

Ideal candidates have experience in five-star hotels or luxury services, immaculate presentation, enthusiasm, and fluency in English. Additional languages are a plus.

Qualifications

• Fluency in English is mandatory.
• Experience in luxury hospitality or high-end front desk/front-of-house roles is preferred.
• Professional grooming and a polished appearance are essential.

Responsibilities

• Provide luggage handling and delivery with care and efficiency.
• Offer directions, greet guests, and share property information and services.
• Assist guests at porte-cochere and with in-room orientation as needed.
• Promote hotel experiences and offerings to enhance guest satisfaction.

Skills

English fluency

Customer service

Professional presentation

Job description

Job Overview

( 21125 )

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world's leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

As a Bellman you will be the service rock stars of our residences! You will perform the daily Front Services activities primarily tasked in providing all hotel guests & patrons with highly efficient and detail luggage service, directions, greeting, property information, porte cochere assistance and in room orientation and general tasks. The Bellman will ensure all tasks and luggage needs are delivered or collected and stored accurately and promptly in every interaction. Though skillfully trained, your job it will be to blow away the customer and be pro-active in promoting hotel experiences and offerings. The Bellman is responsible for creating thrilling guest experiences and acts as an invaluable ambassador of Atlantis, The Royal.

It is essential that you have previous experience within a five-star hotel or residence or alternatively, prior work history in Front Office, Guest Relations, Club Lounge, or similar luxury service environment. Immaculate personal presentation, enthusiasm, immaculate grooming and a higher than average physical fitness level is essential in this role along with a fluency in English is mandatory. Additional languages are desirable.

Atlantis, Dubai offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits.

• generous food and beverage privileges
• exclusive discounted rates at all Kerzner properties worldwide
• comprehensive health insurance (with dental coverage)
• annual flights home
• life insurance
• an incentive program
• a variety of colleague wellness and social initiatives

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.