Beauty Floor Lead & Team Coach

LVMH; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Sephora in Dubai is seeking an experienced Store Manager to lead the team, drive sales excellence, and deliver an addictive customer experience aligned with Sephora Attitude. You will coach staff, manage operations, and ensure flawless service across the floor.

In this role you will empower the team, monitor KPIs, coordinate floor leadership, and uphold brand standards while delivering the top-line results for a luxury beauty store within the LVMH group.

Qualifications

• Proven experience leading store teams in retail or luxury environments.
• Strong customer service orientation with ability to train others.
• Comfort with data and KPI-driven performance management.

Responsibilities

• Lead store team to achieve sales targets while maintaining Sephora Attitude.
• Oversee floor management to ensure a seamless shopping experience.
• Monitor KPIs and provide actionable insights to improve performance.
• Coordinate store operations, cash handling, and merchandise flow.
• Provide coaching and development to staff to maximize customer satisfaction.

Skills

Team management

Retail operations

Customer service

KPIs

Job description

Sephora in Dubai is seeking an experienced Store Manager to lead the team, drive sales excellence, and deliver an addictive customer experience aligned with Sephora Attitude. You will coach staff, manage operations, and ensure flawless service across the floor.

In this role you will empower the team, monitor KPIs, coordinate floor leadership, and uphold brand standards while delivering the top-line results for a luxury beauty store within the LVMH group.