Regional Retail Manager: Lead Teams & Elevate Customer Experience

Inside Lvmh; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Sephora in Dubai seeks an experienced Retail Manager to oversee stores within your area, guiding teams to deliver outstanding customer experiences and meet financial targets.

You will recruit, coach, and develop Store Managers and frontline staff, implement area plans, and ensure Sephora standards in merchandising, operations, and service.

The role requires 5-7 years of multi-store leadership, fluency in English, and readiness to drive omni-channel initiatives and brand growth.

Qualifications

• Multiple store management with 5-7 years’ experience.
• Experience managing flagship stores in regional malls.
• Excellent problem-solving and solution orientation.
• Degree in Business or Administration.
• Excellent English; Arabic is a plus.
• Valid driving license.

Responsibilities

• Lead area stores to achieve sales and KPI targets.
• Develop and implement area plans to maximize performance.
• Coach and develop store teams and managers.
• Ensure exceptional customer service standards.
• Oversee operations, stock, and compliance.

Skills

Store Management

Leadership

Customer Service

People Development

Sales & KPI focus

Education

Degree in Business or Administration

Job description

Sephora in Dubai seeks an experienced Retail Manager to oversee stores within your area, guiding teams to deliver outstanding customer experiences and meet financial targets.

You will recruit, coach, and develop Store Managers and frontline staff, implement area plans, and ensure Sephora standards in merchandising, operations, and service.

The role requires 5-7 years of multi-store leadership, fluency in English, and readiness to drive omni-channel initiatives and brand growth.