Barista

Khansaheb Group; Dubai; On-site; AED 33,480 - 55,800; Full time

Job summary

A leading hospitality group in Dubai is looking for an experienced Barista to create and serve beverages while ensuring an exceptional customer experience. The ideal candidate will have 2-3 years of experience in a cafe or restaurant, strong beverage-making skills, and knowledge of customer service. This full-time position offers an opportunity to join a dynamic team in a vibrant environment.

Qualifications

• Minimum 2-3 years of experience in the restaurant or café business.
• Good beverage-making and customer interaction skills.
• Solid customer background and preferably food service related.

Responsibilities

• Welcome customers and take their orders.
• Prepare hot or cold beverages tailored to customer preferences.
• Ensure cleanliness of work areas and equipment.

Skills

Beverage-making skills

Customer interaction skills

Cash handling skills

Education

Diploma

Job description

Dubai Career Level: Mid Career (2+ years of experience) Education: Diploma Full time 1 week ago

Positions: 1 No. of Application: 0

Job Views: 2

Role Purpose:

A Barista warmly welcomes customers into their establishment. They create and serve hot or cold beverages, often tailored to the customer's preferences. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools.

Key Task and Responsibilities:

Customer Experience: Understanding the customer journey and ensures customer experience is up to Service standards.

Sequence of Service: Understand and adhere to the defined sequence of services as per restaurant standards.

Table Maintenance: Table clearance, replenishing, being available for customer requests.

Cash and Billing: Delivering bill when requested, Correct cash/credit card handling procedure.

Use of POS for order taking: Ability to navigate the POS system for correct order taking.

Mise-en-Place Preparation: Preparing the restaurant/cafe for service as per defined standards.

Teamwork: Supports and collaborates with colleagues and peers to ensure seamless customer experience. Accurate information handover at shift change.

Drinks Recipes: Understanding recipes and methods for making beverages.

Product Knowledge: Understand the ingredients in the dish, allergens, cooking preparation and presentation.

Sales Pitch and Upselling: Ability to describe the USP's of the Products available on the Menu. Identify and use opportunities to cross sell.

Cleaning and Hygiene: Adhere to H&S regulations and follows cleaning and Maintenance schedules for equipment.

Experience, Knowledge and Skills:

• Minimum 2-3 years of experience in the restaurant or café business
• Good beverage-making and customer interaction skills.
• Solid customer background, customer service, cash handling, preferably food service related.