Bar Section Lead - Elevate Guest Service

The Food and Beverage Group; Dubai; On-site; AED 133,920 - 200,880; Full time

Job summary

The Food and Beverage Group is seeking a Section Head – Bar in the UAE to lead a designated Bar service area during peak hours. You will manage floor flow, staff deployment, and guest interactions to ensure high service standards.

Role requires coaching junior staff, on-the-spot decision making, and ongoing focus on hygiene and safety. This full-time position reports to the Restaurant/Bar leadership team and emphasizes upselling and guest satisfaction.

Qualifications

• 3+ years’ experience in a service or beverage role.
• Proven ability to lead a section or small team.
• Strong communication and guest-facing skills.
• Ability to perform under pressure in busy service periods.

Responsibilities

• Take ownership of a designated section during service.
• Coordinate table or bar flow, pacing, and staff deployment.
• Act as the primary escalation point within the section.
• Ensure service quality, presentation, and timing meet standards.
• Engage with guests and support issue resolution proactively.
• Support upselling and guest recommendations.
• Supervise waiters, runners, bartenders, or baristas within the section.
• Provide real-time coaching and direction during service.
• Support onboarding and training of junior staff.
• Ensure SOPs, hygiene, and safety standards are followed.
• Support opening, closing, and shift handovers.
• Report operational issues to management promptly.
• Measure section service efficiency and guest feedback, team performance and coordination, compliance with standards and procedures, and upselling and service contribution.

Skills

Leadership

Guest engagement

Communication

Team coordination

Job description

The Food and Beverage Group is seeking a Section Head – Bar in the UAE to lead a designated Bar service area during peak hours. You will manage floor flow, staff deployment, and guest interactions to ensure high service standards.

Role requires coaching junior staff, on-the-spot decision making, and ongoing focus on hygiene and safety. This full-time position reports to the Restaurant/Bar leadership team and emphasizes upselling and guest satisfaction.