Banquet Services Lead: Elevate Guest Experience

Remote DXB; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai seeks a motivated Food & Beverage Supervisor to lead a seamless guest service experience in a luxury setting. You will oversee staff, ensure grooming standards, and manage daily operations to uphold impeccable service quality.

The ideal candidate has 2+ years in F&B, at least 1 year in a supervisory role, and the ability to handle extended standing and lifting tasks. This position prioritizes safety, teamwork, and proactive guest care.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience in food and beverage.
• At least 1 year of supervisory experience.
• Ability to stand, walk, or sit for extended periods.
• Ability to lift and carry objects up to 50 pounds.

Responsibilities

• Ensure staff works together as a team to provide optimum service and meet guest needs.
• Inspect staff grooming and attire to ensure professional standards are met.
• Complete opening and closing duties including supply setup and equipment cleaning.
• Manage storage areas using FIFO principles and maintain cleanliness.
• Conduct scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service quality, and guest safety.
• Assist management with hiring, training, scheduling, and coaching employees.
• Follow all company safety and security policies and report unsafe conditions.
• Anticipate and address guest service needs while maintaining professional language.

Skills

Guest service

Team leadership

Communication

Coaching

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts in Dubai seeks a motivated Food & Beverage Supervisor to lead a seamless guest service experience in a luxury setting. You will oversee staff, ensure grooming standards, and manage daily operations to uphold impeccable service quality.

The ideal candidate has 2+ years in F&B, at least 1 year in a supervisory role, and the ability to handle extended standing and lifting tasks. This position prioritizes safety, teamwork, and proactive guest care.