Banquet Service Specialist — Guest Experience

AimGulf; Sharjah; On-site; AED 36,000 - 60,000; Full time

Job summary

Radisson Hotel Group in the United Arab Emirates is seeking a Waiter/Waitress to join our vibrant team. This on-site role focuses on anticipating and meeting guests' needs, supporting the department, and delivering top-notch service to ensure guest satisfaction.

The position emphasizes collaboration within the banquets team, adherence to hospitality standards, and a commitment to the company’s culture. Experience in food & beverage is a plus, with opportunities to grow in a busy hotel

Qualifications

• Experience in food & beverage service is beneficial but not essential.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to take ownership and solve problems.
• Personal integrity and a drive for excellence.

Responsibilities

• Supports the smooth running of the banquets department, where all aspects of the guest conference & banqueting service experience are delivered to the highest levels.
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

Guest service

Hospitality

Problem solving

Integrity

Job description

Radisson Hotel Group in the United Arab Emirates is seeking a Waiter/Waitress to join our vibrant team. This on-site role focuses on anticipating and meeting guests' needs, supporting the department, and delivering top-notch service to ensure guest satisfaction.

The position emphasizes collaboration within the banquets team, adherence to hospitality standards, and a commitment to the company’s culture. Experience in food & beverage is a plus, with opportunities to grow in a busy hotel