Description
Role : Bancatakaful Partnerships Manager
Location : Abu Dhabi
Role Purpose:
To lead and drive Bancatakaful partnerships across ADIB Group entities and external B2B distribution channels. The role is responsible for developing and managing strategic partnerships driving sustainable revenue growth enhancing partner performance and expanding Bancatakaful distribution capabilities while ensuring alignment with ADIBs business objectives and regulatory requirements.
Key Accountabilities of the role
Partnership Management & Channel Support
- Lead the identification evaluation and development of strategic Bancatakaful distribution opportunities across ADIB Group entities and external B2B partners.
- Build and maintain strong relationships with key internal and external stakeholders to drive partnership growth business expansion and long-term value creation.
- Negotiate and manage partnership arrangements commercial terms service levels and operational requirements in coordination with relevant stakeholders.
- Drive the integration and optimization of Bancatakaful products across multiple customer segments channels and digital touchpoints.
- Oversee channel-specific initiatives campaigns and strategic projects to maximize business performance and customer engagement.
- Act as the primary point of contact for assigned partners ensuring effective governance and timely resolution of operational or business issues.
Strategy & Growth
Performance Monitoring & Reporting
- Own the performance management framework for assigned Bancatakaful partners and distribution channels.
- Monitor and evaluate monthly quarterly and annual business performance against agreed KPIs targets and service standards.
- Conduct regular business reviews with partners identifying performance gaps risks and improvement opportunities.
- Drive corrective actions and business enhancement initiatives to ensure delivery of revenue sales and customer experience objectives.
- Prepare and present executive performance reports dashboards and management updates to senior stakeholders.
- Ensure adherence to regulatory compliance governance and operational requirements across all partnership activities.
Market & Product Insights
- Lead market research competitor benchmarking and industry analysis to identify emerging opportunities and threats.
- Provide actionable insights and recommendations to support product development proposition enhancement and partnership expansion.
- Collaborate with product distribution digital and marketing teams to strengthen Bancatakaful offerings and customer value propositions.
- Monitor customer feedback and market trends to support continuous improvement in products services and distribution strategies.
Sales Enablement & Training Support
- Drive sales enablement initiatives across Bancatakaful distribution channels to improve productivity and business outcomes.
- Lead partner engagement programs product awareness campaigns and business development initiatives to support revenue growth.
- Oversee the development and enhancement of sales tools product presentations training materials FAQs and customer communication guides.
- Partner with frontline teams and channel managers to identify sales opportunities and improve product penetration.
- Monitor the effectiveness of training and engagement activities and implement improvements where required.
Specialist Skills / Technical Knowledge Required for this role:
Required Experience:
Manager