Baking Technician

Lesaffre Iberica SA; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A global leader in baking solutions is seeking a dedicated professional in Dubai to ensure product quality and facilitate commercial development and technical support. This role involves conducting baking tests, supporting innovation, and maintaining strong relationships with customers. Experience in the baking industry is a plus. The ideal candidate will analyze competitors and assist in product development to meet market needs.

Qualifications

• Experience in commercial development and customer relations is essential.
• Strong analytical skills to assess market trends and competitor analysis.
• Technical knowledge of baking products and processes required.

Responsibilities

• Conduct baking tests and monitor product performance.
• Visit distributors and organize training for sales team.
• Analyze competitors and provide insights for product development.

Skills

Strong market knowledge

Technical support expertise

Customer relationship management

Analytical skills

Job description

Reporting to the Baking Center Manager of Lesaffre Gulf, you will ensure product quality and support innovation by conducting baking tests, monitoring performance, handling non-conformities, and providing technical support for new product development.

You will also assist in baking center activities for the Gulf cluster countries (Bahrain, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and Yemen) and contribute to increasing sales of Lesaffre yeasts and ingredients through strong market knowledge.

Your missions :

Commercial Development and Customer Relations

• Realization of visits to existing distributors together with the commercial team to meet the market’s needs
• Proactive approach towards customers for a strong relationship and network
• Organizing through the Baking Centre Manager reception/training for sales team and customers based on projects
• Participating/organizing seminars and exhibitions
• For all visits in the field, creating a comprehensive report to include data, photos to be shared with the commercial team and Baking Centre Manager

Technical Support and Field Activities

• Providing technical support to bakers and performing product demonstrations in the market
• Providing technical support to bakers and conducting demonstrations and benchmarking of products in our in‑house facility
• Leading projects on industrial customers to get technical/functional approval of current or tailor‑made products to start business
• Data collection from industrial customers to have information in detail
• Close cooperation with commercial and Baking Centre Manager to follow‑up projects and improve business

Market Analysis and Product Development

• Analyzing competitors in the market and collecting competitors’ samples for analysis
• Calculating costs of competitors’ products in use and offer to the customer Lesaffre products based on the existing price list
• Offering innovative ideas to improve the quality of products and services to customers in the market using Lesaffre product range
• Actively participating in product development based on market needs with its Baking Centre Manager and Regional Baking Centre Formulation Manager
• Following‑up market trends, competition, and consumer behaviors to take needed actions on company‑related products