B2B Sales Coordinator - Sales Support and CRM Management

GMG Gulf; Dubai; In loco; AED 67.000 - 134.000; Tempo pieno

Descrizione del lavoro

GMG is seeking a proactive B2B Sales Coordinator in Dubai to support the sales team. You will handle sales administration, quotations, approvals, and CRM records while coordinating with internal departments and managing client follow-ups.

You will need strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. On-site role based in Dubai.

Competenze

• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Experience in sales coordination, administration, or B2B sales is valued.
• Proficient in CRM usage and managing client communications.

Mansioni

• Manage and track quotations, client follow-ups, and approvals.
• Maintain CRM records and update sales pipeline regularly.
• Coordinate with internal teams for client requirements and project lead times.
• Prepare documentation for client meetings and presentations.
• Schedule meetings and manage calendars for B2B sales managers.
• Generate CRM status reports and assist in forecasting.

Conoscenze

CRM systems

Microsoft Office

Communication skills

Organizational skills

Multitasking

Formazione

Bachelor's degree in Business Administration, Marketing, or related field

Strumenti

MS Office Suite

Descrizione del lavoro

B2B Sales Coordinator - Sales Support and CRM Management Job Snapshot

Role: B2B Sales Coordinator - Location: Dubai, United Arab Emirates - Industry: Sales - Function: Sales Support-Assistance - Experience: Previous experience in sales coordination or administration preferred; minimum years not specified - Job Type: Full Time - Work Arrangement: On-site Position Overview GMG is looking for an organized and proactive B2B Sales Coordinator to support its business-to-business sales team in Dubai, United Arab Emirates. The role focuses on managing sales administration, coordinating quotations and approvals, tracking project leads, maintaining customer relationship management (CRM) records, and ensuring timely communication with clients and internal teams. The B2B Sales Coordinator will help the sales team manage ongoing opportunities by keeping accurate records of quotations, purchase orders, project requirements, client follow-ups, and meeting schedules. The successful candidate will be detail-oriented, comfortable managing multiple priorities, and confident communicating with clients, sales managers, and internal departments. Experience in sales coordination, B2B operations, or project-based administration will be valuable for this position.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Sales - Function: Sales Support-Assistance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

Quotations and Sales Approvals

• Manage and track open sales quotations from initial preparation through client follow-up.
• Maintain accurate records of quotation status, pending approvals, and required actions.
• Coordinate documentation requirements after receiving Letters of Purchase Order (LPOs).
• Follow up on specification sheets, sample approvals, and drawing approvals.
• Work with relevant internal teams to obtain the information required for client and project approvals.
• Ensure quotation documents and approval records are properly filed and regularly updated.
• Identify pending approvals and follow up to help prevent unnecessary delays in the sales process.

Project Lead Generation and Tracking

• Monitor available databases for upcoming projects and potential B2B sales opportunities.
• Identify relevant project information and prospective business contacts.
• Make initial outreach calls to gather information about project requirements and development stages.
• Establish appropriate contact details for potential clients and project stakeholders.
• Share qualified sales leads with the relevant B2B Sales Manager or Business Development Manager.
• Maintain an organized record of new leads, current status, follow-up activities, and next steps.
• Track opportunities to support effective sales planning and business development activities.

CRM Management and Sales Pipeline Updates

• Manage and maintain the company 's CRM system for B2B sales activities.
• Record client interactions, quotation details, project information, and follow-up requirements.
• Ensure customer and opportunity records remain accurate and up to date.
• Track open opportunities and outstanding sales activities.
• Update sales pipeline information based on feedback from clients and sales team members.
• Generate regular CRM status reports and sales forecasts.
• Provide reliable sales information to support management reviews and business decisions.

Client Follow-Up and Relationship Coordination

• Follow up with clients regarding outstanding quotations and pending responses.
• Gather client feedback and identify the next steps required to progress sales opportunities.
• Coordinate with technical and operations teams to address client questions or concerns.
• Maintain professional and timely communication with existing and prospective clients.
• Keep the B2B sales team informed about important client updates.
• Track unresolved queries and follow up with the appropriate internal departments.
• Support positive client relationships through organized communication and consistent follow-up.

Calendar and Meeting Coordination

• Manage meeting schedules and appointment calendars for B2B sales managers.
• Arrange client visits, internal meetings, and relevant sales appointments.
• Coordinate meeting times with clients and internal stakeholders.
• Prepare documents, presentations, and other materials required for client meetings.
• Confirm scheduled appointments and communicate relevant meeting details.
• Send reminders and updates to ensure participants are informed.
• Maintain accurate records of planned meetings and follow-up requirements.

Sales Documentation and Reporting

• Maintain organized records of sales activities, quotations, client communications, and project updates.
• Ensure sales documents and approval records are accessible to relevant team members.
• Prepare regular reports covering open quotations, project leads, and sales opportunities.
• Compile project progress updates for the B2B Manager and relevant stakeholders.
• Track pending actions and outstanding client requirements.
• Support accurate reporting of sales pipeline activities.
• Maintain consistency and attention to detail in sales administration and documentation.

Educational Qualifications

• Bachelor 's degree in Business Administration, Marketing, or a related field is preferred.

Experience

• Previous experience in a coordination or administrative position.
• Experience in sales support, B2B sales, or project-based environments is preferred.
• Familiarity with managing quotations, client communications, and administrative follow-ups.
• Experience maintaining records and coordinating activities across internal departments.
• Minimum years of professional experience are not specified.

Required Skills and Competencies

CRM and Microsoft Office Skills

• Proficiency in using customer relationship management (CRM) systems.
• Good working knowledge of Microsoft Word, Excel, and PowerPoint.
• Ability to maintain accurate customer records and sales opportunity information.
• Experience organizing sales documentation and preparing status reports.
• Ability to track quotations, project leads, and client follow-up activities.

Communication and Client Coordination

• Strong written and verbal communication skills.
• Ability to communicate professionally with clients and internal stakeholders.
• Confidence in making initial outreach calls to prospective business contacts.
• Effective coordination with sales, technical, and operations teams.
• Ability to gather client feedback and communicate relevant updates.
• Professional approach to client follow-ups and meeting arrangements.

Organization and Administrative Skills

• Excellent organizational and multitasking abilities.
• Strong attention to detail and record accuracy.
• Ability to manage multiple quotations, leads, and administrative activities.
• Effective calendar management and meeting coordination skills.
• Ability to prioritize tasks and meet required deadlines.
• Proactive approach to identifying pending actions and potential delays.
• Ability to anticipate coordination requirements and follow up without unnecessary supervision.
• Strong commitment to accurate documentation and efficient sales support.

About GMG

GMG is the hiring organization for this B2B Sales Coordinator opportunity in Dubai, United Arab Emirates. The role offers the opportunity to support business-to-business sales activities, work with sales and business development managers, coordinate with internal departments, and contribute to the effective management of client relationships and sales opportunities.