AV Technician

Dorchester Collection; Dubai; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Complimentary stays with breakfast in

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform with complimentary laundry

Service Charge

Job summary

Dorchester Collection Dubai is seeking an Audio Visual Technician to install, operate and maintain AV and related systems across our luxury hotel venues. You will ensure all equipment runs smoothly, support event setups, and contribute to a safe, efficient engineering environment.

You will join a team focused on exceptional guest experiences, a shared service culture, and ongoing learning opportunities through our academy. Fluency in English and a proactive service mindset are essential.

Qualifications

• Technical certificate or diploma in Electronic/Electrical/IT.
• Experience maintaining AV systems and equipment.
• Strong communication and customer service ethos.

Responsibilities

• Set up, operate, and troubleshoot AV/Protection/Lighting/conferencing equipment.
• Oversee AV setup in banquet/meeting rooms and maintain electronic systems.
• Perform preventive maintenance and safe operation of all engineering areas.

Skills

Electrical knowledge

AV systems maintenance

Maintenance routines

Communication skills

English fluency

Education

Technical Trade Certificate in Electronic/Electrical/IT

Job description

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us an Audio Visual Technician you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As an Audio Visual Technician at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible to set-up, operate, and troubleshoot all AV/Protection/Lighting/ conferencing equipment, devices, and systems.
• Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational. Will carry out the repair and maintenance of all electronic systems and equipment such as TV systems, In-House movie system, In-House music system, Intercom system, two-way radio system, AV, projection etc. Diagnose malfunctioning electrical systems, apparatus, and components using test equipment and hand tools to locate the cause of a breakdown and correct the problem.
• Follow AV equipment preventive maintenance checklist to ensure our guests receive nothing but the best experience.
• You’ll also maintain engineering area, clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Audio-Visual Technician, you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will comply with the departmental/corporate SOP & LSOP. Will ensure implementation of Dorchester Collection Policies, Standards and Procedures in relation to Engineering fairly and consistently.
• Will be aware of all existing departmental job safety analysis and strive to work in an accident-free manner and to create a safe working environment for self and for others.

The items shared are the essence of a day in the life of an Audio-Visual Technician, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team. Technical Trade Course Certificate in Electronic/Electrical/Mechanics/IT or related. Vocational Certificate/Diploma or equivalent. Technical trainings in Electrical/Electronic/IT.
• At least 2 years’ experience in facility management with minimum 1 year in international 5-star Hotel luxury brand. Minimum 2 years of hands‑on experience in a Guest rooms technician or similar role.
• You have a talent for Equipment Maintenance - Performing routine maintenance on various AV systems and equipment. Knowledge of materials, methods, and the tools involved in routine maintenance of AV systems and equipment. Knowledge of relevant equipment, policies, procedures.
• Able to read Building electrical drawings and good understanding of maintenance inventory and install, repair and maintain electrical systems or electronic wiring fittings.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

Job Location

United Arab Emirates

Location

Dubai

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Reference

2026-6552

Reference

2026-6552