Attractions Operations & Guest Experience Associate

Miral Experiences; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Miral Experiences in Abu Dhabi is seeking an Operations Associate to enhance guest experiences and guide visitors through immersive attractions. You will play a key role in ensuring safety and enjoyment during each visit, while delivering memorable moments for diverse audiences.

In this role, you will welcome guests, assist with navigation, uphold exhibition rules, and communicate upcoming events and promotions.

Qualifications

• Excellent reading, writing and speaking English.
• At least 1 year in operations within hospitality or leisure.
• Familiarity with dry theme parks and operations departments.

Responsibilities

• Welcome visitors and provide an overview of the experience.
• Assist guests with navigation and answer questions.
• Enforce safety rules and respond to emergencies.
• Deliver excellent customer service and resolve guest inquiries.
• Maintain cleanliness and order within the facility.
• Stay informed about events and promotions and relay to visitors.
• Represent the brand with professionalism and enthusiasm.

Skills

Customer service

English fluency

Problem solving

Analytical thinking

Quick thinking

Operations experience

Tools

Microsoft Office

Job description

Miral Experiences in Abu Dhabi is seeking an Operations Associate to enhance guest experiences and guide visitors through immersive attractions. You will play a key role in ensuring safety and enjoyment during each visit, while delivering memorable moments for diverse audiences.

In this role, you will welcome guests, assist with navigation, uphold exhibition rules, and communicate upcoming events and promotions.