Associate Support Engineer

Infinite Computer Solutions; United Arab Emirates; Presencial; AED 180.000 - 300.000; Jornada completa

Descripción de la vacante

Infinite Computer Solutions in the United Arab Emirates seeks a skilled Cerner Front-end Revenue Cycle consultant to configure, test, and support patient access and registration workflows.

The role emphasizes strong analytical and communicative abilities, collaboration with offshore teams, and thorough documentation of configurations, tests, and runbooks to ensure reliable front-end revenue cycle processes.

Formación

• 4–6 years of Cerner front-end revenue cycle implementation or support.
• Proven configuration experience with Cerner Patient Access and Scheduling modules.
• Familiarity with data reconciliation and reporting.
• Strong analytical and communication skills.
• Collaborative approach and attention to detail.

Responsabilidades

• Configure patient registration parameters, scheduling rules, and eligibility checking per design specs.
• Execute unit, integration, and UAT testing; document outcomes and manage defects with offshore teams.
• Provide tier-2 support for patient access workflows.
• Assist in migrating patient demographics, scheduling, and eligibility data.
• Maintain detailed configuration runbooks, SOPs, and knowledge base articles.
• Train registration and scheduling staff on system functionality and best practices.
• Monitor front-end transaction performance and recommend optimizations.

Conocimientos

Cerner Patient Access

Cerner Scheduling

Front-end Revenue Cycle

Data reconciliation

Educación

IT degree

Herramientas

Unit testing

UAT testing

Descripción del empleo

Job Description

Orcle Cerner Module: Revenue Cycle – Front End

Summary: The Revenue Cycle – Front End Solution Consultant configures, tests, and supports patient access and registration workflows, delivering reliable front-end revenue cycle processes.

Core Responsibilities

• Configure patient registration parameters, scheduling rules, and eligibility checking per design specs.
• Execute unit, integration, and UAT testing; document outcomes and manage defect resolution with offshore teams.
• Provide tier-2 support for patient access workflows.
• Assist in migrating patient demographics, scheduling, and eligibility data.
• Maintain detailed configuration runbooks, SOPs, and knowledge base articles.
• Train registration and scheduling staff on system functionality and best practices.
• Monitor front-end transaction performance and recommend optimizations.Technical Skills & Certifications:
• Proven configuration experience with Cerner Patient Access and Scheduling modules.
• Familiarity with data reconciliation and reporting.Experience:
• 4–6 years of Cerner front-end revenue cycle implementation or support.
• Demonstrated success optimizing patient access workflows.Soft Skills:
• Strong analytical and communication skills.
• Collaborative approach and attention to detail.

Qualifications

Any degree with IT

Range Of Year Experience-Min Year

1

Range Of Year Experience-Max Year

3