Associate Support Engineer

Infinite Computer Solutions; Dubai; Presencial; AED 90.000 - 120.000; Jornada completa

Descripción de la vacante

Infinite Computer Solutions seeks a skilled Front End Revenue Cycle Consultant in Dubai to configure patient registration and scheduling workflows within Cerner. The role involves testing (unit, integration, UAT), defect resolution with offshore teams, and providing tier-2 support for patient access processes.

You will train staff, maintain runbooks and SOPs, and monitor front-end performance to optimize throughput and accuracy in patient registration and scheduling operations.

Formación

• 4–6 years of Cerner front-end revenue cycle implementation or support.
• Experience configuring patient registration and scheduling workflows.
• Experience with unit, integration, and UAT testing and defect resolution.
• Familiarity with data reconciliation and reporting.

Responsabilidades

• Configure patient registration parameters, scheduling rules, and eligibility checking per design specs.
• Execute unit, integration, and UAT testing; document outcomes and manage defect resolution with offshore teams.
• Provide tier-2 support for patient access workflows.
• Train registration and scheduling staff on system functionality and best practices.
• Monitor front-end transaction performance and recommend optimizations.

Conocimientos

Analytical skills

Communication skills

Collaboration

Herramientas

Cerner Patient Access

Cerner Scheduling

Data reconciliation

Reporting

Descripción del empleo

Job DescriptionOrcle Cerner Module: Revenue Cycle – Front EndSummary: The Revenue Cycle – Front End Solution Consultant configures, tests, and supports patient access and registration workflows, delivering reliable front-end revenue cycle processes.Core Responsibilities:

• Configure patient registration parameters, scheduling rules, and eligibility checking per design specs.
• Execute unit, integration, and UAT testing; document outcomes and manage defect resolution with offshore teams.
• Provide tier-2 support for patient access workflows.
• Assist in migrating patient demographics, scheduling, and eligibility data.
• Maintain detailed configuration runbooks, SOPs, and knowledge base articles.
• Train registration and scheduling staff on system functionality and best practices.
• Monitor front-end transaction performance and recommend optimizations.Technical Skills & Certifications:
• Proven configuration experience with Cerner Patient Access and scheduling modules.
• Familiarity with data reconciliation and reporting.Experience:
• 4–6 years of Cerner front-end revenue cycle implementation or support.
• Demonstrated success optimizing patient access workflows.Soft Skills:
• Strong analytical and communication skills.
• Collaborative approach and attention to detail.