Associate Relationship Manager

VISTRA; Dubai; Hybrid; AED 180,000 - 270,000; Full time

Benefits offered by this job

Flexible hybrid working arrangement

Birthday leave

Comprehensive medical insurance

Dental coverage

Competitive annual leave entitlement

Internal mentorship program

Reimburse professional membership fees

Job summary

Vistra is seeking an Associate Relationship Manager in the UAE to support our Corporate & Private Client Services team. You will manage a portfolio of international clients, deliver corporate secretarial and governance services across UAE jurisdictions, and ensure KYC/compliance standards are met while driving revenue growth.

The role requires strong communication, organization, and the ability to work independently in a hybrid work setup with competitive benefits.

Qualifications

• Minimum 1 year experience in corporate services or company secretarial roles.
• Strong knowledge of UAE corporate structures and regulations.
• Experience in compliance, KYC, and regulatory filings.
• Degree in Business, Commerce, or similar.
• Highly organised with strong attention to detail and ability to manage multiple priorities.
• Excellent communication and client management skills.
• Proactive, solution-driven mindset with the ability to work independently.
• Proficiency in Microsoft Office and fluent English.

Responsibilities

• Manage a portfolio of international corporate and private clients, acting as the main point of contact.
• Deliver corporate secretarial and administration services, including company formations, filings, and governance support across UAE jurisdictions (ADGM, DIFC, free zones, offshore).
• Ensure compliance with KYC/onboarding and regulatory requirements, including annual reviews and remediation.
• Support revenue growth through client relationship management and identifying upsell opportunities.
• Oversee invoicing, collections, and overall portfolio financial management.
• Maintain accurate client records, provide reporting to management, and escalation issues as needed.
• Identify and implement process improvements to enhance service delivery.

Skills

Client relationship management

Communication skills

Attention to detail

Independent working

MS Office proficiency

Fluent English

Education

Bachelor's degree in Business or Commerce

Tools

Microsoft Office

Job description

Job Description:

Job Description

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Associate Relationship Manager. Reporting to the Business Unit Head, this full-time and permanent position is based in UAE, allowing you to make a significant impact to our Corporate & Private Client Services team and its’ growth.

Key Responsibilities

• Manage a portfolio of international corporate and private clients, acting as the main point of contact.
• Deliver corporate secretarial and administration services, including company formations, filings, and governance support across UAE jurisdictions (ADGM, DIFC, free zones, offshore).
• Ensure compliance with KYC/onboarding and regulatory requirements, including annual reviews and remediation.
• Support revenue growth through client relationship management and identifying upsell opportunities.
• Oversee invoicing, collections, and overall portfolio financial management.
• Maintain accurate client records, provide reporting to management, and escalation issues as needed.
• Identify and implement process improvements to enhance service delivery.

Key Requirements

• Minimum 1 years’ experience in corporate services or company secretarial roles.
• Strong knowledge of UAE corporate structures and regulations.
• Experience in compliance, KYC, and regulatory filings.
• Degree in Business, Commerce, or similar (relevant professional qualification is a plus).
• Highly organised with strong attention to detail and ability to manage multiple priorities.
• Excellent communication and client management skills.
• Proactive, solution-driven mindset with the ability to work independently.
• Proficiency in Microsoft Office and fluent English.

Company Benefits

At Vistra Middle East, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications, ensuring you stay ahead in your field.