Associate Director - Private Banking (Emiratization)

Mashreq; Dubai; On-site; AED 350,000 - 650,000; Full time

Job summary

Mashreq seeks a seasoned Private Banking professional to service its HNW client portfolio in Dubai. You will build close client relationships, maximize profitable contributions, and ensure loyalty by offering tailored banking solutions.

Responsibilities include sourcing new business, promoting cross-selling across departments, and maintaining high ethical standards while expanding the client base and revenues.

Qualifications

• Candidates should have strong numerical skills and knowledge of financial markets.
• Excellent interpersonal and cross-cultural communication abilities are required.
• Proven ability to manage client relationships and networks effectively.

Responsibilities

• Provide personalized service to HNW clients to build close relationships.
• Promote cross-selling of bank products to existing clients.
• Source new HNW business through referrals, marketing, and personal contacts.
• Educate clients about the bank's financial services across departments.

Skills

Strong sales & investments knowledge

Interpersonal skills

Cultural sensitivity

Relationship management & networking

Education

University degree in sales/marketing

SCA certification for selling investments

Job description

Job Purpose

• To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect.


• The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients.


• Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts.


• Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc.

Key Result Areas:

• Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers


• Ability to communicate with HNW clients to structure advise based on client needs


• Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.


• Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities.


• Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior


• Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales


• Enhance market profile and awareness.


• Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc)


• Acquire 'new to bank' NHW clients


• Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing.


• Maintain proactive client contact

Knowledge, Skills and Experience

• University Graduate with Certification or Diploma un sales/marketing


• Strong numbers, selling & investments/ Financial Market Knowledge


• Strong Interpersonal skills and cultural sensitivity


• Relationship Management & Networking skills. Extrovert / Amiable personality


• At least, 10 years of experience of a similar job with another bank / financial services Co.


• Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.