Assistant Spa Manager

Four Seasons Hotels; Dubai; On-site; AED 320,000 - 460,000; Full time

Benefits offered by this job

Complimentary accommodation with full板

Transportation to and from work

Medical and life insurance coverage

Annual leave, home leave ticket, and E

Job summary

Four Seasons Resort Dubai at Jumeirah Beach seeks an Assistant Spa Manager to lead the Spa, Wellness, and Fitness teams within a luxury guest-focused environment. You will drive service excellence, coach staff, and ensure seamless daily operations.

The role emphasizes revenue growth through memberships, retail upselling, and impactful wellness experiences, while maintaining brand standards, guest satisfaction, and rigorous health and safety compliance.

Qualifications

• Previous experience as an Assistant Spa Manager or in a similar leadership role.
• Proven ability to lead, motivate, and develop high-performing teams.
• Experience driving revenue through memberships, retail sales, and upselling.
• Experience managing budgets, payroll, inventory, and day-to-day operations.

Responsibilities

• Support the daily management of Spa, Wellness, and Fitness operations, ensuring the highest standards of luxury service.
• Drive team performance through coaching, training, mentoring, and development initiatives.
• Support revenue growth through membership sales, retail performance, upselling programs, and wellness experiences.
• Enhance spa and wellness offerings by identifying trends and introducing innovative treatments, services, and retail products.
• Oversee the Spa Membership Program, ensuring sales, retention, engagement, and satisfaction targets.
• Ensure exceptional guest and member experiences by handling feedback, resolving concerns, and personalizing service.
• Manage payroll, inventory control, retail management, contracts, and vendor payment follow-up.
• Monitor compliance with brand standards, health and safety requirements, and departmental policies.
• Collaborate with hotel leadership and cross-functional teams to drive objectives and guest satisfaction.

Skills

Spa/wellness operations

Leadership

Customer service

Communication

Problem solving

Tools

Payroll systems

Inventory management

Job description

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Date Posted: 20 October 2026

Job Reference/ID: REQ10394845

Job Description / Role:

Four Seasons Resort Dubai at Jumeirah Beach is a luxury property known for its legendary personalized service. This role is based within the resort’s spa and wellness department, contributing to the hotel’s commitment to luxury with genuine heart. The successful candidate will join a team dedicated to creating exceptional guest experiences in a stable, development-focused environment.

Key Responsibilities:

• Support the daily management of Spa, Wellness, and Fitness operations, ensuring the highest standards of luxury service and operational excellence.
• Drive team performance through coaching, training, mentoring, and continuous development initiatives.
• Support revenue growth through membership sales, retail performance, upselling programs, and wellness experiences.
• Enhance spa and wellness offerings by identifying industry trends and introducing innovative treatments, services, and retail products.
• Oversee the Spa Membership Program, ensuring sales, retention, engagement, and satisfaction targets are achieved.
• Ensure exceptional guest and member experiences by proactively handling feedback, resolving concerns, and personalizing service whenever possible.
• Manage administrative and operational functions, including payroll, inventory control, retail management, contracts, and vendor payment follow-up.
• Monitor compliance with brand standards, health and safety requirements, and departmental policies and procedures.
• Collaborate closely with hotel leadership and cross-functional teams to drive departmental objectives, guest satisfaction, and business performance.

Experience Required:

• Previous experience as an Assistant Spa Manager or in a similar leadership role within a luxury hotel, resort, or wellness environment.
• Proven ability to lead, motivate, and develop high-performing teams.
• Demonstrated success in driving revenue through memberships, retail sales, and upselling initiatives.
• Experience managing budgets, payroll, inventory, and day-to-day operational administration.

Skills Required:

• Strong understanding of spa, wellness, fitness, and luxury guest service operations.
• Excellent communication, interpersonal, and guest recovery skills.
• Strong organizational and problem-solving abilities, with a hands-on and proactive approach to leadership.

Employment / Job Type: Full Time

Salary: Competitive tax-free salary and service charge

Benefits:

• Complimentary accommodation with full board meals
• Transportation to and from work
• Medical and life insurance coverage
• Annual leave, home leave ticket, and end-of-service benefits
• Access to fitness, recreational, and social activities
• Learning, development, and global career growth opportunities

Nationality: Any Nationality

About the Company:

A luxury hotel and resort operator known for personalised service and refined design. The company manages properties and branded private residences in Gulf cities and worldwide, offering careers in guest services, culinary arts, spa, events and hotel management.

Company Industry: Hospitality

Department / Functional Area: Spa and Recreation

Closing Date:

Not mentioned (apply as soon as possible)