Assistant Retail Manager

Wynn Al Marjan Island; United Arab Emirates; On-site; AED 201,000 - 357,000; Full time

Benefits offered by this job

Salary in AED

Leave policy

Healthcare package

Incentive programs

Colleague benefits

Job summary

Wynn Al Marjan Island is seeking an Assistant Manager Retail to join our Retail team in the UAE. You will support the Store Operations Manager and lead a team to deliver exceptional service and sales in a luxury setting.

You will ensure compelling visual displays, accurate stock levels, and smooth daily operations while maintaining Wynn’s brand standards and guest experience. Flexibility for weekends/holidays is expected, with health benefits and competitive compensation.

Qualifications

• Bachelor's degree in Retail Management, Business Administration, or related field.
• 3–5 years of experience in luxury retail or hospitality, with at least 1 year in a supervisory role.
• Strong leadership and team development skills.
• Excellent communication, interpersonal, and customer service abilities.
• Proficiency in retail POS systems and inventory management software.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Support the Store Operations Manager in overseeing all aspects of retail operations.
• Supervise and motivate team members to deliver outstanding customer service and achieve sales targets.
• Ensure product displays and store presentation align with Wynn’s luxury standards and seasonal themes.
• Monitor inventory levels, manage stock replenishment, and coordinate with procurement teams.
• Handle customer inquiries, feedback, and complaints with professionalism and discretion.
• Assist in preparing sales reports, tracking performance metrics, and analyzing trends.
• Maintain store cleanliness, organization, and compliance with health and safety regulations.
• Participate in staff training, scheduling, and performance evaluations.
• Implement promotional strategies and support marketing initiatives.
• Uphold Wynn’s brand values and ensure a refined, welcoming atmosphere for all guests.

Skills

Leadership

Team development

Communication

Customer service

Attention to detail

Education

Bachelor's degree in Retail Management or related field

Tools

POS systems

Inventory management software

Job description

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is looking for a skilled Assistant Manager Retail to join our Retailteam.

The primary duties and responsibilities of this role are:

Support the Store Operations Manager in overseeing all aspects of retail operations

Supervise and motivate team members to deliver outstanding customer service and achieve sales targets

Ensure product displays and store presentation align with Wynn’s luxury standards and seasonal themes

Monitor inventory levels, manage stock replenishment, and coordinate with procurement teams

Handle customer inquiries, feedback, and complaints with professionalism and discretion

Assist in preparing sales reports, tracking performance metrics, and analyzing trends

Maintain store cleanliness, organization, and compliance with health and safety regulations

Participate in staff training, scheduling, and performance evaluations

Implement promotional strategies and support marketing initiatives

Uphold Wynn’s brand values and ensure a refined, welcoming atmosphere for all guests

About You:

Bachelor’s degree in Retail Management, Business Administration, or a related field

Minimum 3–5 years of experience in luxury retail or hospitality, with at least 1 year in a supervisory role

Strong leadership and team development skills

Excellent communication, interpersonal, and customer service abilities

Proficiency in retail POS systems and inventory management software

High attention to detail and commitment to brand excellence

Ability to work flexible hours, including weekends and holidays

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other colleague benefits . The result is a package that makes this role highly attractive to outstanding applicant sseeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.