Assistant Retail Manager

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 268,000 - 469,000; Full time

Benefits offered by this job

Salary in AED

Healthcare package

Paid leave

Incentive programs

Job summary

Wynn Al Marjan Island is seeking an Assistant Manager Retail to join our Luxury Retail team at the Ras Al Khaimah resort. The ideal candidate will drive guest satisfaction and mentor a skilled team, supported by a degree in Retail Management or related field and 3-5 years of luxury retail or hospitality experience.

Key responsibilities include supervising store operations, overseeing inventory and procurement coordination, maintaining Wynn's premium presentations, delivering sales growth,

Qualifications

• Bachelor's degree in Retail Management, Business Administration, or a related field.
• Strong leadership and customer service abilities.
• Proficiency in POS systems and inventory management software.

Responsibilities

• Support the Store Operations Manager in overseeing all aspects of retail operations.
• Supervise and motivate team members to deliver outstanding customer service and achieve sales targets.
• Ensure product displays and store presentation align with Wynn's luxury standards and seasonal themes.
• Monitor inventory levels, manage stock replenishment, and coordinate with procurement teams.
• Handle customer inquiries, feedback, and complaints with professionalism and discretion.
• Assist in preparing sales reports, tracking performance metrics, and analyzing trends.
• Maintain store cleanliness, organization, and compliance with health and safety regulations.
• Participate in staff training, scheduling, and performance evaluations.
• Implement promotional strategies and support marketing initiatives.
• Uphold Wynn's brand values and ensure a refined, welcoming atmosphere for all guests.

Skills

Leadership

Communication

Customer service

Team development

Sales achievement

Education

Bachelor's degree in Retail Management or related field

Tools

Retail POS systems

Job description

Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is looking for a skilled Assistant Manager Retail to join our Retail team.

Responsibilities

The primary duties and responsibilities of this role are:

• Support the Store Operations Manager in overseeing all aspects of retail operations
• Supervise and motivate team members to deliver outstanding customer service and achieve sales targets
• Ensure product displays and store presentation align with Wynn's luxury standards and seasonal themes
• Monitor inventory levels, manage stock replenishment, and coordinate with procurement teams
• Handle customer inquiries, feedback, and complaints with professionalism and discretion
• Assist in preparing sales reports, tracking performance metrics, and analyzing trends
• Maintain store cleanliness, organization, and compliance with health and safety regulations
• Participate in staff training, scheduling, and performance evaluations
• Implement promotional strategies and support marketing initiatives
• Uphold Wynn's brand values and ensure a refined, welcoming atmosphere for all guests

About You

• Bachelor's degree in Retail Management, Business Administration, or a related field
• Minimum 3-5 years of experience in luxury retail or hospitality, with at least 1 year in a supervisory role
• Strong leadership and team development skills
• Excellent communication, interpersonal, and customer service abilities
• Proficiency in retail POS systems and inventory management software
• High attention to detail and commitment to brand excellence
• Ability to work flexible hours, including weekends and holidays

About Wynn Al Marjan Island's Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other colleague benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.