Assistant Restaurant Manager — Calm Front‑of‑House Leader

Radiant Hospitality Company; Dubai; On-site; AED 45,000 - 65,000; Full time

Job summary

Radiant Hospitality Company is seeking an experienced Front-of-House Supervisor to deputise for the Restaurant Manager, lead service, and manage seating during peak periods. You will coordinate staff, maintain service standards, and ensure guest satisfaction in a high-demand, no-reservations venue.

The role requires 3–5 years in FOH with supervisory experience, strong communication skills, and a hospitality qualification. Weekend/evening work is required, and UAE work rights must be held.

Qualifications

• 3–5 years front-of-house experience with 2+ years in supervision or asst manager.
• Experience running host stand and walk-in waitlist in high-demand no-reservations venues.

Responsibilities

• Deputise for the Restaurant Manager during days off with full responsibility for opening, running and closing.
• Lead pre-shift briefings covering covers forecast, changes, unavailable items, VIPs and service focus.
• Oversee the floor during service, deploy staff to sections and adjust cover as volumes change.
• Keep kitchen and front of house in step, managing pacing between open kitchen and dining room.
• Run the host stand during peak periods, greet guests, quote accurate wait times and manage queues.
• Balance demand and guest comfort via floor plan and seating, including communal tables.
• Inform waiting guests and offer alternatives while they wait.
• Monitor table status and turn times; coordinate with servers to reset tables quickly.
• Handle complaints and special requests calmly on the floor where possible.
• Recognise regulars and VIPs; record guest preferences and respond to online reviews.
• Lead, coach and motivate front-of-house team; participate in recruitment, onboarding and training.
• Prepare staff rotas for approval and manage attendance, leave and breaks.
• Maintain grooming, conduct and service standards; address first-line performance issues; contribute to appraisals.
• Carry out opening/closing checklists including cash-up, float, and POS reconciliation.
• Support stock control across restaurant and retail offers; manage orders, stock counts and wastage logs.
• Monitor labour costs and breakage against budget; support sales and cost reporting.
• Ensure compliance with Dubai Municipality food safety and HACCP procedures; maintain health, safety and fire records.

Skills

Front-of-house leadership

Staff management

Guest service excellence

Clear communication

Education

Hospitality or business qualification

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Radiant Hospitality Company is seeking an experienced Front-of-House Supervisor to deputise for the Restaurant Manager, lead service, and manage seating during peak periods. You will coordinate staff, maintain service standards, and ensure guest satisfaction in a high-demand, no-reservations venue.

The role requires 3–5 years in FOH with supervisory experience, strong communication skills, and a hospitality qualification. Weekend/evening work is required, and UAE work rights must be held.