Assistant Manager - Unified Communications.Injaz - TECH - TOPS - Network & Security Operations.MIT

Mashreqbank PSC; Abu Dhabi; Presencial; AED 180.000 - 240.000; Tempo integral

Resumo da vaga

Mashreqbank PSC in Abu Dhabi is seeking an experienced specialist to maintain and optimize the Bank's Unified Communications and Collaboration systems, focusing on Enterprise IP Telephony, Contact Center platforms, IPC dealing room systems, and video conferencing.

You will handle administration, monitoring, troubleshooting, documentation, tuning, and performance optimization to ensure uninterrupted operations and service availability.

Descrição da vaga

Job description

Maintaining smooth operation of the Bank’s Unified Communications and Collaboration systems. The role is responsible for supporting Enterprise IP Telephony, Contact Center platforms, IPC dealing room systems, Video Conferencing, AV solutions, voice recording, and call quality monitoring systems. Duties include administration, monitoring, troubleshooting, project implementation support, documentation, tuning, and performance optimization to ensure uninterrupted business operations and service availability.