Assistant Manager of Housekeeping

American Hospital Dubai; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

A leading healthcare institution in Dubai is looking for a dedicated individual to oversee housekeeping operations. The role involves supervising staff, ensuring compliance with hygiene and safety standards, and supporting budget and inventory management. The ideal candidate will be responsible for maintaining operational excellence and quality control across hospital and clinic areas. This position requires strong leadership and teamwork to promote safe and effective service delivery in a fast-paced environment.

Responsibilities

• Supervising staff and ensuring effective service delivery through guidance.
• Monitoring housekeeping operations and compliance with cleaning standards.
• Conducting inspections to maintain hygiene and cleanliness standards.
• Assisting in budget monitoring and inventory management.

Job description

Plays a key role in supervising staff, monitoring service quality, supporting resource management, and coordinating with internal stakeholders to maintain operational excellence within the Science Park campus.

Responsibilities

Leadership and Team Management

• Supports the Housekeeping Manager in supervising, guiding, and mentoring housekeeping supervisors and staff to ensure effective service delivery.
• Assists in preparing duty rosters and monitoring manpower coverage across hospital departments and satellite clinics.
• Participates in staff performance monitoring, feedback discussions, and development initiatives to support accountability and growth.
• Promotes adherence to hospital values, professional conduct, and departmental standards through role modelling.

Cleaning Operations

• Supports the oversight of daily housekeeping operations, including patient rooms, operating theatres, clinical areas, offices, public areas, and support services areas.
• Monitors housekeeping activities to ensure cleaning schedules, procedures, and quality standards are consistently followed.
• Ensures cleaning equipment, chemicals, and supplies are handled, stored, and used in accordance with safety protocols and manufacturer guidelines.
• Identifies service gaps or operational risks and escalates issues to the Housekeeping Manager with appropriate recommendations.

Health, Safety, and Compliance

• Ensures housekeeping operations comply with infection control policies, hospital standards, and local health and safety regulations.
• Monitors adherence to Infection Control protocols and environmental hygiene requirements within assigned areas.
• Supports the implementation and monitoring of waste management practices, including segregation and disposal of medical, hazardous, and general waste.
• Assists in implementing sustainability initiatives related to waste reduction, recycling, and environmentally responsible housekeeping practices.

Quality Control

• Conducts routine inspections and audits of assigned hospital and clinic areas to ensure hygiene and cleanliness standards are maintained.
• Follows up on complaints, incidents, or service deficiencies and coordinates corrective actions with supervisors.
• Maintains accurate inspection records, reports, and audit documentation for quality monitoring and compliance purposes.
• Supports consistent implementation of departmental policies, procedures, and standard operating guidelines.

Budget, Inventory, and Supply Management

• Assists the Housekeeping Manager in monitoring departmental expenditure and supporting cost-control initiatives.
• Supports inventory management for linens, cleaning supplies, chemicals, and equipment through regular checks and reporting.