Assistant Manager, FX & Cash Management Sales

Emirates Islamic; Dubai; On-site; AED 335,000 - 558,000; Full time

Job summary

Emirates Islamic is seeking an Assistant Manager for FX & Cash Management Sales to partner with Relationship Managers, Treasury and Product teams to identify SME opportunities and design tailored solutions. You will lead activation, adoption and revenue delivery across the portfolio in a dynamic, regulated environment.

The role emphasizes onboarding, digital-cash solutions and collaboration with multiple departments to optimize pricing, margins and client outcomes in UAE markets.

Qualifications

• 4–6 years of banking experience serving SME/Business Banking clients in UAE/GCC.
• At least 3 years in FX sales, Cash Management or Transaction Banking.
• Strong knowledge of FX products, pricing, margins and Treasury coordination requirements.
• In-depth understanding of cash-management solutions, digital channels and implementation processes.
• Proven sales, negotiation and presentation skills with a track record of revenue generation and pipeline management.
• Ability to analyse MIS data, portfolio flows, revenue leakage and campaign performance.
• Working knowledge of Shariah, regulatory, AML and operational risk frameworks applicable in the UAE.
• Excellent communication skills in English; Arabic proficiency preferred.

Responsibilities

• Promote adoption of digital and transaction banking platforms with Relationship Managers and frontline teams.
• Lead customer onboarding, training and activation for cash-management services to reduce manual servicing and improve digital usage.
• Identify and pursue FX and Cash Management opportunities through reviews, client calls and RM referrals.
• Structure and present tailored FX, payments, collections and liquidity solutions, negotiating pricing and margins.
• Coordinate with Product, IT, Operations, Treasury and Business Support to enhance propositions and resolve issues.
• Ensure all solutions comply with Shariah, regulatory, AML and risk standards, obtaining approvals.
• Monitor revenue performance, pipeline and MIS reporting to achieve targets and minimize leakage.
• Support implementation and post-implementation adoption of digital cash-management solutions, tracking usage growth.
• Coach and enable Relationship Managers on transactional banking capabilities and sales tools.
• Provide feedback to product and treasury teams on market trends and customer needs.

Skills

Sales & negotiation

Presentation skills

English communication

Cross-functional collaboration

Customer focus

Analytical thinking

Education

Bachelor’s or Master’s in Finance/Banking/Business Administration

ACT-CertICM certification desirable

Job description

Job Description

The Assistant Manager, FX & Cash Management Sales will partner with Relationship Managers, Treasury, Product, Operations and frontline teams to identify SME and Business Banking opportunities, design tailored FX, payments, collections and digital cash‑management solutions, and lead activation, adoption and revenue delivery across the portfolio.

Responsibilities

• Promote adoption of EIB digital and transaction banking platforms (Smart Trade, host‑to‑host, cheque scanning, cash pickup, cheque printing) in collaboration with Relationship Managers and frontline teams.
• Lead customer onboarding, training and activation for cash‑management services to reduce manual servicing and improve digital usage.
• Identify and pursue FX and Cash Management opportunities through portfolio reviews, client calls and RM referrals, driving new customer acquisition.
• Structure and present tailored FX, payments, collections and liquidity solutions, negotiating pricing and margins in line with bank policies.
• Coordinate with Product, IT, Operations, Treasury and Business Support to enhance propositions, resolve issues and ensure platform readiness.
• Ensure all solutions comply with Shariah, regulatory, AML and risk‑management standards, obtaining necessary approvals.
• Monitor revenue performance, pipeline and MIS reporting to achieve assigned FX and Cash Management targets and minimize leakage.
• Support implementation and post‑implementation adoption of digital cash‑management solutions, tracking usage growth and service quality.
• Coach and enable Relationship Managers on transactional banking capabilities, sales tools and disciplined pipeline management.
• Provide regular feedback to product and treasury teams on market trends, customer needs and competitive positioning.

Qualifications

• Bachelor’s or Master’s degree in Finance, Banking, Business Administration or related field (ACT‑CertICM certification desirable).
• 4–6 years of banking experience serving SME/Business Banking clients in UAE/GCC, with at least 3 years in FX sales, Cash Management or Transaction Banking.
• Strong knowledge of FX products, pricing, margins and Treasury coordination requirements.
• In‑depth understanding of cash‑management solutions, digital channels and implementation processes.
• Proven sales, negotiation and presentation skills with a track record of revenue generation and pipeline management.
• Ability to analyse MIS data, portfolio flows, revenue leakage and campaign performance.
• Working knowledge of Shariah, regulatory, AML and operational risk frameworks applicable in the UAE.
• Excellent communication skills in English; Arabic proficiency preferred.
• Demonstrated ability to operate effectively in a matrix environment and collaborate with cross‑functional teams.
• Proactive, results‑oriented mindset with strong customer focus and the ability to thrive in a competitive client‑facing environment.

About Us

EIB

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.