High School Graduates - UAE Nationals

Emirates Islamic; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Emirates Islamic in Dubai seeks a customer-facing professional to handle transactions and assist customers with service needs, delivering an exceptional experience while ensuring accuracy, efficiency, and compliance with bank standards.

You will process deposits, withdrawals, transfers and account openings, provide product information, resolve inquiries, and collaborate with branch colleagues to ensure a seamless, professional service that upholds the bank’s values.

Qualifications

• High school diploma or equivalent.
• Cash handling or customer service experience is advantageous.
• Basic math and computer proficiency.
• Strong communication and customer service skills.
• Excellent time management and organization.
• High level of accuracy and attention to detail.
• Ability to work in a fast-paced environment with professionalism.

Responsibilities

• Process financial transactions accurately, including deposits, withdrawals, transfers, loan payments, and check cashing.
• Open and close customer accounts while following bank policies.
• Assist customers by identifying needs and providing product and service information.
• Direct customers to appropriate branch representatives for specialized assistance.
• Reconcile cash drawers at end of shift and manage cash.
• Maintain accurate records of transactions and special customer requests.
• Deliver exceptional customer service by addressing inquiries promptly and professionally.

Skills

Cash handling

Customer service

Basic math

Computer literacy

Communication skills

Time management

Attention to detail

Education

High school diploma or equivalent

Job description

Job Description:

As a customer-facing professional, you will be responsible for handling transactions, assisting customers with their service needs, and delivering an exceptional customer experience while ensuring accuracy, efficiency, and compliance with organizational standards.

Key Responsibilities

• Process financial transactions accurately, including
• Deposits, withdrawals, transfers, loan payments, and check cashing.
• Issuing cashier’s checks and handling currency exchanges.
• Open and close customer accounts while ensuring compliance with bank policies.
• Assist customers by identifying their needs and providing relevant product and service information.
• Direct customers to appropriate branch representatives for specialized assistance.
• Reconcile cash drawers at the end of the shift, count and package coins and currency, and manage excess or damaged cash.
• Maintain accurate records of transactions and special customer requests.
• Deliver exceptional customer service by addressing inquiries and providing solutions promptly and professionally.

What We’re Looking For

• Education: High school diploma or equivalent.
• Experience: Previous experience in cash handling or customer service is an advantage.
• Basic math and computer proficiency.
• Strong communication and customer service skills.
• Excellent time management and organizational abilities.
• High level of accuracy and attention to detail.
• Ability to work in a fast‑paced environment while maintaining a professional demeanor.

Why Join Emirates Islamic?

• Be part of a trusted and innovative financial institution with a strong presence across the UAE.
• Gain hands‑on experience in banking operations and customer service.
• Develop your career in a supportive and inclusive environment.
• Contribute to a team that values professionalism, integrity, and community impact.

EIB

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Sharia principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.