Assistant Manager, Front Services

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 134,000 - 223,000; Full time

Job summary

Kerzner International Limited in Dubai seeks an Assistant Manager, Front Services, to uphold 5‑star guest service standards across Bell Services, Transportation and Front Desk operations. You will lead daily driveways, parking, and arrivals with professionalism and safety at the forefront.

The ideal candidate holds a bachelor’s degree in hospitality and 2–3 years in a luxury hotel or resort, demonstrates outstanding hospitality, motivates the team, and fosters a positive, collaborative

Qualifications

• Bachelor's degree in hospitality or related discipline.
• 2-3 years of experience in a similar role within international luxury hotel or resort.
• Demonstrates highest level of hospitality and professionalism.
• Ability to motivate team and promote healthy team spirit.

Responsibilities

• Oversee Front Services operations to ensure 5-star guest service standards.
• Oversee Bell Services and Transportation to ensure efficiency and safety.
• Coordinate Front Desk with Front Services, Housekeeping and other departments for seamless guest arrivals and departures.

Skills

2-3 years experience in a similar role

Education

Bachelor's degree in hospitality or related discipline

Job description

About The Role
As the Assistant Manager in Front Services you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. Main responsibility of the role is to assist in all aspects of Bell Services and Transportation departments ensuring efficiency and professionalism, overseeing the daily operation of all driveways/parking spaces and ensuring all vehicles are moving in an efficient, professional, safe and organized manner.
In addition, the direct functionality of the Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests arrival, departure and in-house experiences are as per resort standards.

Desired Candidate Profile

Ideally, we d love you to have a bachelor s degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.