Assistant Learning & Development Manager

Rotana Hotels; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

Rotana is seeking an Assistant Learning & Development Manager in Dubai to lead the hotel's training function, design and conduct programs, and support a culture of exceptional service.

You will analyze development needs, coordinate with senior L&D leadership, and manage materials and budgets while delivering engaging workshops for colleagues across the hotel. The role emphasizes teamwork, communication, and ongoing staff development.

Qualifications

• Three years supervisory experience in professional training environments.
• Expertise in instructional methods and training techniques.
• Experience with needs analysis, learning theory, group and individual training techniques, and training evaluation.
• Good working knowledge of computers, plus strong communication and presentation skills.

Responsibilities

• Analyze colleague development needs in the hotel and prioritize them.
• Deliver professional training and development programs; evaluate delivery effectiveness.
• Consult with the Learning Development Director for coordination of Colleague Development courses.
• Assist in maintaining Learning Development materials and budget planning.

Skills

Needs analysis

Instructional methods

Training techniques

Presentation skills

Communication

Team building

Conflict resolution

Job description

We 're currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Learning & Development Manager you are responsible in managing the hotel 's training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as

• Analyze Colleague Development needs in the hotel and prioritize such needs Deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by supervisors
• Consult with the Learning Development Director Manager for the co ordination of Colleague Development courses
• Assist in conducting a lsquo;Colleague Development Needs ' analysis and prepare an Annual Learning Development Plan and budget accordingly
• Ensure the maintenance of Learning Development aids/ order Learning Development materials and stationery as required for the Learning Development office and Colleague Development courses
• Assist in the selection of Departmental Trainers/ then assist in training and developing them through ongoing workshops and monthly meetings

Education/ Qualifications ExperiencesYou should have three years supervisory experience in a professional training environment with expertise in instructional methods and training techniques/ preferable including needs analysis/ learning theory/ group and individual training techniques/ as well as training evaluation. You must have a good working knowledge of computers along with excellent communication and presentation skills.Knowledge CompetenciesThe ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment/ portray good customer service/ interpersonal/ team building and conflict resolution skills and posses following competencies Understanding the BusinessInfluencing OutcomesPlanning for BusinessTeam BuildingValuing DiversityLeading PeopleAdaptabilityDrive for ResultsCustomer FocusManaging Operation