Assistant Learning and Development Manager

Rotana Hotels; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Rotana Hotels is seeking an Assistant Learning & Development Manager to lead the hotel’s training function and cultivate the desired work culture. You will develop and conduct training courses, facilitate workshops, and work with leadership to align development plans with operational needs.

Ideal candidates have a minimum of three years in supervisory training roles, strong instructional methods knowledge, and excellent communication and presentation skills to work with colleagues at all levels

Qualifications

• Three years supervisory experience in a professional training environment with expertise in instructional methods and training techniques.
• Ability to conduct and follow structured training programs in a charismatic and enthusiastic way.
• Excellent communication and presentation skills.

Responsibilities

• Analyze Colleague Development needs and prioritize them.
• Deliver professional training programs and evaluate effectiveness of training delivery by supervisors.
• Consult with Learning Development leadership for coordination of Colleague Development courses.
• Assist in conducting a Colleague Development Needs analysis and prepare Annual Learning Development Plan and budget.
• Maintain Learning Development materials and stationery for the office and courses.
• Assist in selecting Departmental Trainers and support in their development through workshops and monthly meetings.

Skills

Colleague development

Training delivery

Communication skills

Presentation skills

Team building

Job description

Job Description:

We re currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Learning & Development Manager you are responsible in managing the hotel s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as

• Analyze Colleague Development needs in the hotel and prioritize such needs


• Deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by supervisors


• Consult with the Learning Development Director Manager for the co ordination of Colleague Development courses


• Assist in conducting a lsquo;Colleague Development Needs analysis and prepare an Annual Learning Development Plan and budget accordingly


• Ensure the maintenance of Learning Development aids/ order Learning Development materials and stationery as required for the Learning Development office and Colleague Development courses


• Assist in the selection of Departmental Trainers/ then assist in training and developing them through ongoing workshops and monthly meetings

Education/ Qualifications ExperiencesYou should have three years supervisory experience in a professional training environment with expertise in instructional methods and training techniques/ preferable including needs analysis/ learning theory/ group and individual training techniques/ as well as training evaluation. You must have a good working knowledge of computers along with excellent communication and presentation skills.Knowledge CompetenciesThe ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment/ portray good customer service/ interpersonal/ team building and conflict resolution skills and posses following competencies Understanding the BusinessInfluencing OutcomesPlanning for BusinessTeam BuildingValuing DiversityLeading PeopleAdaptabilityDrive for ResultsCustomer FocusManaging Operation