Assistant Housekeeping Manager

AccorHotels Middle East; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Employee discount card

Learning programs through Accor Academ

Talent development opportunities

Planet 21 CSR initiatives

Job summary

AccorHotels Middle East is seeking an experienced Housekeeping Supervisor to oversee daily operations, supervise staff, and maintain high standards of cleanliness for all hotel areas. You will coordinate VIP arrivals with Front Office, manage inventory and budgets, and ensure compliance with hygiene standards.

The role requires leadership, training ability, and strong English communication in a fast-paced hospitality environment.

Qualifications

• Knowledge of hotel facilities and daily duties.
• Diploma in Hotel Management or equivalent certification.
• 2–3 years of experience in a similar role in a 4–5 star hotel.
• Proficiency in Microsoft Office, especially Excel and Word.
• Excellent knowledge of hotel standards, practices and housekeeping operations.
• Strong leadership and team management abilities.
• Excellent English communication and interpersonal skills.
• Experience in staff training and development.
• Strong problem-solving and decision-making capabilities.
• Meticulous attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of floral decoration, materials, fabrics and flooring.
• Stamina to work across hotel areas and respond to cues.
• Flexible to work various shifts, including weekends and holidays.
• Familiarity with inventory management and budgeting processes.
• Cooperation and respect within the team and other departments.

Responsibilities

• Assist in managing daily housekeeping operations, including room inspections and VIP arrivals.
• Collaborate with the Housekeeping Manager to develop and implement cleaning schedules and procedures.
• Supervise and train housekeeping staff, ensuring adherence to hotel standards and safety protocols.
• Manage VIP arrivals and special requests, coordinating with Front Office and other departments.
• Monitor and control inventory of cleaning supplies, linens and amenities.
• Oversee maintenance and repair programs for guest rooms.
• Assist in budget preparation and cost control measures.
• Respond promptly to guest inquiries and maintain high service levels.
• Stay informed about industry trends and innovative cleaning techniques.
• Ensure adherence to international hygiene and cleanliness standards.
• Prepare duty rosters for housekeeping employees.

Skills

Leadership

Staff training

English communication

Attention to detail

Multitasking

Education

Diploma in Hotel Management

Tools

MS Office (Excel/Word)

Job description

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Assist in managing daily housekeeping operations, including room inspections of guest rooms and for VIP arrival.
• Collaborate with the Housekeeping Manager or Director of Housekeeping todevelop and implement cleaning schedules and procedures.
• Supervise and train housekeeping staff, ensuring adherence to hotel standards and safety protocols.
• Manage VIP arrivals and special requests, coordinating with the Front Office department or any other involve department.
• Monitor and control inventory of cleaning supplies, linens, and guest amenities.
• Implement and oversee maintenance and repair programs of guest rooms.
• Assist in budget preparation and cost control measures.
• Respond promptly to guest inquiries and concerns, maintaining a high level of customer service in accordancewith the hotel and service expectations.
• Stay informed about industry trends and innovative cleaning techniques.
• Ensures adherence to international standards of hygiene and cleanliness in all areas (Front and Heart of the House).
• Prepares duty roster for housekeeping employees.

Qualifications

• Is aware of the daily activities and has product knowledge of all the hotel facilities
• Qualification in Hotel Management with a diploma or equivalent certification
• Has 2-3years of experience in a similar role within the hospitality industry in a 4-5 star hotel
• Strong proficiency in Microsoft Office, particularly Excel and Word
• Excellent knowledge of hotel standards, business practices, and housekeeping operations
• Outstanding leadership and team management skills
• Exceptional communication and interpersonal abilities in English
• Proven experience in staff training and developmentStrong problem-solving and decision-making capabilities
• Meticulous attention to detail and ability to multitask in a fast-paced environment
• Knowledge of floral decoration, materials, fabrics, and flooring
• Physical stamina to work across various hotel areas and respond to visual and auditory cues
• Flexibility to work different shifts, including weekends and holidays
• Familiarity with inventory management and budgeting processes
• Show fullest cooperation and respect within the team and other departments

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21