Housekeeping Team Leader

ACCOR; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Discounted rates for Accor worldwide

Learning programs through our Academie

Talent development opportunities

Planet 21 CSR activities

Job summary

ACCOR in Abu Dhabi is seeking a Housekeeping Team Leader to oversee daily operations, ensuring service standards are met with a friendly approach. You will address guest concerns promptly and guide the team to deliver memorable experiences.

Ideal candidates bring leadership experience, strong interpersonal skills, and familiarity with Opera PMS to drive personalized service and maintain high cleanliness and efficiency across the department.

Qualifications

• Service-focused personality is essential.
• Previous experience in a similar leadership role is an asset.
• Experience with Opera or a related system.
• Strong interpersonal and problem solving abilities and the ability to lead by example.

Responsibilities

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests.
• Ensure employees are informed daily about priorities to personalize service bb b

Skills

Service-oriented personality

Leadership experience

Interpersonal skills

Problem solving

Lead by example

Tools

Opera PMS

Job description

As a Housekeeping Team Leader you will demonstrate the essence of creating an exceptional guest journey You are committed to taking care of the guests from the moment they arrive through to their departure

What is in it for you

Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging serviceHandle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guestsEnsure employees are informed daily about priorities to personalize service b b b

Qualifications

b Your experience and skills include Service focused personality is essentialPrevious experience in a similar leadership role is an assetPrior experience working with Opera or a related systemStrong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

Your team and working environment Note Customization may be included for any specific local or legislative requirements such as work permits

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.