Assistant Facilities Manager

CBRE Excellerate; Abu Dhabi; In loco; AED 167.000 - 279.000; Tempo pieno

Descrizione del lavoro

CBRE Excellerate in Abu Dhabi is seeking an experienced FM supervisor to oversee soft and hard services across client sites in the UAE. You will manage IFM delivery, KPI/SLA compliance, and drive value-add initiatives while coordinating with client stakeholders.

The role covers planning and executing preventive maintenance, critical systems, and event logistics, including budgeting and health and safety compliance. Strong communication, vendor management, and contract oversight are essential.

Competenze

• 5+ years in a Customer Service, Hospitality or Facilities Management supervisory role.
• Experience planning, coordinating and managing corporate events and workplace celebrations.
• Strong vendor coordination, event logistics, budgeting and multi-tasking.
• Excellent written and spoken communication skills.
• Experience in contract management and performance measurement.
• PC literate with Microsoft Office; experience with CAFM or PPM FMP software.

Mansioni

• Manage FM standards and delivery of IFM services via KPIs and SLAs.
• Ensure adherence to CBRE processes and internal controls.
• Initiate value-add initiatives at site.
• Oversee essential soft and hard services PM/Remedial works.
• Maintain critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E HVAC) and non-critical equipment.
• Maintain permits, licenses and in-country FM documentation.
• Plan and coordinate internal office events and employee engagement with stakeholders.
• Oversee end-to-end event arrangements, budgets and resource use.
• Ensure events comply with policies, workplace standards and safety regulations.

Conoscenze

Customer service

Hospitality

Facilities Management

Supervisory skills

Vendor coordination

Event planning

Communication skills

Budgeting

Strumenti

CAFM software

Microsoft Office

Descrizione del lavoro

Job Purpose:The purpose of the role is to supervise and manage Soft and Hard FM Services at clients offices in UAE and support operations as required.Key Tasks:Operations1. Responsible for FM standards and delivery of IFM Services contract through KPI's/SLA's.2. Responsible for adherence to business controls and CBRE processes and procedures.3. Responsible for initiating value add initiatives at site.4. Ensure essential site soft and hard services PPM and remedial works are completed.5. Ensure essential site Critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E HVAC and non critical systems and equipment is maintained.6. Maintain a comprehensive database of necessary permits, licenses and in country FM related documentation on behalf of the client and demonstrating best practices of an FM provider.7. Plan, coordinate and execute internal office events, employee engagement activities and corporate celebrations in coordination with relevant stakeholders.8. Manage end-to-end event arrangements, including venue setup, seating arrangements, decorations, catering, audiovisual requirements and other logistical support.9. Manage event-related budgets, monitor expenses and ensure cost-effective utilization of resources.10. Ensure all event arrangements comply with company policies, workplace standards, Health & Safety requirements and building regulations.Financial1. Responsible for all financial costs and controls for the site.2. Ensure the timely delivery of all monthly financial reports.3. Be commercially aware and have a sound knowledge of cost controls and daily financial planning.Health and Safety1. Understanding and knowledge of health and safety legislation in local region and environmental protection requirements.2. Ensure that all Health & Safety and Environmental requirements are in place at site/s within remit.3. Manage all emergency procedures for the site where required working along side client4. Manage all accident reporting at site5. IOSH or NEBOSH or equivalent qualifiedPeople1. To manage and develop the site team and ensure they are delivering best service for client2. Strong supervisory skills and influencing ability3. Manage a team to deliver their objectives4. Strong communication skills (oral or written)5. Be able to converse confidently with staff, customers and suppliers at all levels6. Strong team player with a passionate customer service focusCustomer Service1. Maintain regular contact with client and building occupants by developing permanent, mutually beneficial, business relationships.2. Be at the forefront of customer relationships in the site/s3. Demonstrate strong customer services skills and use your experience to ensure that customer expectations are met.4. Key Performance Indicators: Local Service Agreements5. Internal Relationships: Regional Support team,6. External Relationships: External suppliers.

Experience and Qualifications1. Experience of 5 plus years in a Customer Service, Hospitality and or Facilities Management/Supervisory role or related service environment, with minimum of 3 years work experience2. Experience in planning, coordinating and managing corporate events, employee engagement activities and workplace celebrations.3. Strong vendor coordination, event logistics, budgeting and organizational skills, with the ability to manage multiple activities simultaneously.4. Strong communication skills (oral and written).5. Experience in contract management and measurement6. PC literate i.e. Microsoft systems, experience with PPM FMP software systems such as CAFM.