Area Mental Health and Psychosocial Support Supervisor

UN Secretariat; Dubai Emirate; On-site; AED 279,000 - 502,000; Full time

Job summary

UNRWA in the Hebron area seeks an Area Mental Health and Psychosocial Support Supervisor to oversee MHPSS interventions across health centers. The role involves direct supervision of psychosocial counselors, guiding staff, and ensuring consistent practices.

You will coordinate area-level MHPSS activities, prepare monthly reports, and contribute to training materials. In emergencies, you facilitate crisis intervention plans and ensure timely support for Palestine refugees.

Qualifications

• Leading and supervising
• Planning and organizing
• Following instructions and procedures
• Applying technical expertise
• Coping with pressure and setbacks

Responsibilities

• Direct supervision and guidance for MHPSS interventions, including individual and group counseling.
• Support health center staff in managing patients with psychosocial or mental health difficulties and conduct short-term interventions for complex or at-risk cases.
• Coordinate area-level MHPSS activities with health center heads and area health officers to ensure consistency.
• Prepare monthly and ad-hoc reports on activities, achievements and challenges, and contribute to training materials.
• In emergencies, facilitate crisis intervention plans and perform other duties as assigned.

Job description

Organizational context: The United Nations Relief and Works Agency (UNRWA) provides assistance and protection to approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and Gaza. Its mission is to support their human development potential pending a just solution to their plight. UNRWA offers comprehensive services including education, healthcare, and social services, operating as one of the largest UN operations in the Middle East with over 30,000 staff.

Job purpose: The Area Mental Health and Psychosocial Support Supervisor (MHPSS) is responsible for overseeing and guiding MHPSS interventions within UNRWA's health centers in the Hebron area. This role involves direct supervision of psychosocial counselors, providing support to other health staff in managing patients with mental health challenges, and conducting interventions for complex cases. The supervisor coordinates MHPSS activities across health centers to ensure consistent practices, prepares regular reports on program activities, and contributes to the development of training materials. In emergencies, the role is crucial for facilitating crisis intervention plans, ensuring the effective delivery of psychosocial support to Palestine refugees.

Responsibilities: The Area MHPSS Supervisor provides direct supervision and guidance for Mental Health and Psychosocial Support (MHPSS) interventions, including individual and group counseling. They support other health center staff in managing patients with psychosocial or mental health difficulties and conduct short-term interventions for complex or at-risk cases, including assessment and referral. The role involves coordinating area-level MHPSS activities with health center heads and area health officers to ensure consistency. Responsibilities also include preparing monthly and ad-hoc reports on activities, achievements, and challenges, and contributing to the development and implementation of training materials. In emergencies, the supervisor facilitates crisis intervention plans and performs other duties as assigned.

Education: A university degree in psychology, counseling, community mental health, or a related field is required.

Work experience: A minimum of three years of experience in counseling is required, with at least one year in administrative or supervisory duties. Residency in the West Bank or Jerusalem with a valid ID is desirable.

Skills: Leading and Supervising, Planning and Organizing, Following Instructions and Procedures, Applying Technical Expertise, Coping with Pressure and Setbacks.

Required languages: English, French

Desired languages: