Area Manager, Amazon Now

Amazon; Dubai; On-site; AED 250,000 - 340,000; Full time

Job summary

A global e-commerce leader is seeking an Area/Shift Manager in Dubai. You will lead a diverse team and manage operations while maintaining safety standards and driving productivity. The ideal candidate will have a university degree and experience in data analysis, team management, and logistics. The role offers opportunities for process improvement, collaboration, and a dynamic working environment. Strong communication skills in English are essential, and experience with MS Office is required.

Qualifications

• University degree completed before start date.
• Advanced proficiency in written and verbal English.
• Relevant experience in performing data analysis.
• Experience communicating with a wide range of stakeholders.
• Experience in a logistical working environment.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions.
• Support and lead a team while handling administrative work.
• Analyse performance and suggest process improvements.
• Collaborate with other managers to standardise shift processes.

Skills

Data analysis

Communication with stakeholders

Team management

Process improvement

Safety standards

Education

University degree (Bachelor's or Master's)

Tools

MS Office suite (Word, Excel, Outlook)

Job description

When you join Amazon as an Area/Shift Manager you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands‑on role. You'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key Job Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality and productivity are consistently high and business objectives are met across all shifts.
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture.
• Analyse performance and suggest process improvements to optimise work and improve customer service.
• Collaborate with other managers to standardise shift processes.

A Day in the Life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks alongside other tasks like individual escalations, process improvement work and widescale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• University degree (Bachelor's or Master's) completed before start date.
• Advanced proficiency in written and verbal English.
• Relevant experience in performing data analysis.
• Experience communicating with a wide range of stakeholders including peers and leadership.
• Experience in a logistical working environment.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Required Experience: Manager

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