Arabic-Speaking Reservations Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Ras Al Khaimah; On-site; AED 50,000 - 73,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Ras Al Khaimah is seeking a Full Time Reservations professional to process requests, changes, and cancellations received by phone, fax, or mail. You will identify guest needs, verify room type availability, and explain guarantees, rates, and policies to callers.

Join a team that upholds The Ritz-Carlton Gold Standards, delivers gracious service, and supports guests with precision and care in a luxury hospitality setting.

Qualifications

• High school diploma or G.E.D. equivalent required.
• No prior related work experience required.

Responsibilities

• Process reservation requests, changes, and cancellations received by phone, fax, or mail.
• Identify guest reservation needs and determine appropriate room type.
• Verify availability and communicate guarantees, rates, and policies to callers.
• Input and access data in the reservation system and document special requests.
• Explain and follow the company policies; maintain confidentiality and professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Ras Al Khaimah is seeking a Full Time Reservations professional to process requests, changes, and cancellations received by phone, fax, or mail. You will identify guest needs, verify room type availability, and explain guarantees, rates, and policies to callers.

Join a team that upholds The Ritz-Carlton Gold Standards, delivers gracious service, and supports guests with precision and care in a luxury hospitality setting.