Arabic-Speaking In-Room Dining Order Specialist

St. Regis Hotels & Resorts; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

St. Regis Hotels & Resorts is hiring for a Room Service Attendant at Palm Jumeirah, Dubai. The role involves taking room service orders by phone, answering menu questions, and coordinating with kitchen staff to ensure timely service.

The incumbent will log orders in MICROS, handle payments, and maintain cleanliness and safety standards. Arabic language proficiency is mandatory, with no prior experience required and a focus on friendly, professional guest interaction.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None
• Arabic speaker is mandatory.

Responsibilities

• Take room service orders over the phone.
• Answer questions on menu selections and wine origin, vintage and style.
• Log room service orders in MICROS; process payments.
• Notify guests and management of delays; coordinate with kitchen.
• Maintain cleanliness of work areas; adhere to safety policies.
• Record transactions in MICROS; complete closing reports.

Skills

Arabic speaker

Education

High School Diploma or GED

Job description

St. Regis Hotels & Resorts is hiring for a Room Service Attendant at Palm Jumeirah, Dubai. The role involves taking room service orders by phone, answering menu questions, and coordinating with kitchen staff to ensure timely service.

The incumbent will log orders in MICROS, handle payments, and maintain cleanliness and safety standards. Arabic language proficiency is mandatory, with no prior experience required and a focus on friendly, professional guest interaction.