Arabic-Speaking Front Office Agent — Guest Expert

Radisson Hotel Group; Ajman; On-site; AED 36,000 - 72,000; Full time

Job summary

Radisson Blu Hotel Ajman is seeking an OTS Agent - Arabic Speaker to join our front office team. You will support the smooth operation of guest arrivals, assist with enquiries, and ensure service standards are met.

Fluent in English and Arabic, with 1+ year experience in Front Office, you will collaborate with colleagues, uphold the Yes I Can service ethos, and help create memorable guest experiences.

Qualifications

• 1+ years of relevant experience in Front Office
• Good command of written and spoken English & Arabic
• Willingness to learn and deliver hospitality excellence

Responsibilities

• Support and assist in the smooth running of the front office department.
• Deliver guest journey and experience to the highest level while adhering to property and company standards.
• Collaborate with colleagues to maximize guest satisfaction and comfort, addressing enquiries and resolving issues.
• Promote company culture and values, communicating with stakeholders and maintaining departmental inventory.

Skills

Front Office

Arabic language

English language

Education

National academic qualifications

Job description

Radisson Blu Hotel Ajman is seeking an OTS Agent - Arabic Speaker to join our front office team. You will support the smooth operation of guest arrivals, assist with enquiries, and ensure service standards are met.

Fluent in English and Arabic, with 1+ year experience in Front Office, you will collaborate with colleagues, uphold the Yes I Can service ethos, and help create memorable guest experiences.