Arabic Front Office Agent — Guest Experience Champion

Radisson Collection; Ajman; On-site; AED 45,000 - 58,000; Full time

Job summary

Radisson Blu Hotel Ajman is seeking an OTS Agent - Arabic Speaker to join our front office team. You will support the smooth operation of the guest journey and ensure service standards are met with a positive, responsive approach.

The role requires national academic qualifications and at least 1 year in Front Office, plus strong written and spoken English and Arabic. We welcome applicants from all backgrounds and offer opportunities to grow with Radisson's global brand.

Qualifications

• National academic qualifications preferred.
• 1+ years of relevant Front Office experience.
• Good command of written and spoken English & Arabic.

Responsibilities

• Support the smooth running of the front office and guest journey to high standards.
• Ensure tasks are completed timely and professionally.
• Collaborate with colleagues to maximize guest satisfaction and problem resolution.
• Maintain departmental inventory and achieve productivity targets.
• Build relationships with stakeholders and promote company values.

Skills

Front Office experience

Bilingual English/Arabic

Customer service

Education

National academic qualifications

Job description

Radisson Blu Hotel Ajman is seeking an OTS Agent - Arabic Speaker to join our front office team. You will support the smooth operation of the guest journey and ensure service standards are met with a positive, responsive approach.

The role requires national academic qualifications and at least 1 year in Front Office, plus strong written and spoken English and Arabic. We welcome applicants from all backgrounds and offer opportunities to grow with Radisson's global brand.