Arabic-Speaking E-Commerce Sales & Operations Lead

Flip retail; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

Flip retail in Dubai seeks an E-Commerce Sales and Operations Manager fluent in Arabic and English to drive online store performance and customer satisfaction. You will establish service strategies, coach the sales team, and ensure smooth store operations while meeting revenue targets.

The role requires 2 years in sales/operations, 1 year in ecommerce, and strong Arabic language skills. Join a dynamic team in a fast-paced retail environment with career growth opportunities.

Qualifications

• 2 years in Sales and Operations
• 1 year in E-commerce
• Arabic language required

Responsibilities

• Establish service strategies to elevate consumer engagement and increase web traffic
• Meet sales objectives by training, mentoring, and giving feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Manage store operations and ensure compliance with policies and procedures
• Report on buying trends, customer needs, and revenues
• Suggest innovative ideas to boost market share
• Conduct performance appraisals to assess training needs and career paths
• Handle staff or customer grievances and issues as they arise
• Maintain exemplary conduct and high performance; take on additional store manager duties as needed

Skills

Arabic language

English fluency

Sales skills

Job description

Flip retail in Dubai seeks an E-Commerce Sales and Operations Manager fluent in Arabic and English to drive online store performance and customer satisfaction. You will establish service strategies, coach the sales team, and ensure smooth store operations while meeting revenue targets.

The role requires 2 years in sales/operations, 1 year in ecommerce, and strong Arabic language skills. Join a dynamic team in a fast-paced retail environment with career growth opportunities.