E-Commerce Team Leader

Confidential; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Confidential in Dubai is seeking an experienced E-Commerce Team Leader to oversee the daily operations of the online sales team. The role emphasizes leadership, platform management, and data-driven decisions to drive growth.

The candidate will supervise performance, optimize channels, coordinate with internal departments, and implement sales strategies to boost revenue and conversion rates. UAE market experience is a plus and English communication is essential.

Qualifications

• 2+ years of experience in e-commerce, online sales, or related role.
• Experience leading or supervising a team.
• Knowledge of major e-commerce platforms (TikTok Shop, Shopify, Instagram, Amazon, Noon).
• Strong understanding of online sales, social commerce, and KPI tracking.

Responsibilities

• Lead and supervise daily activities of the e-commerce team.
• Monitor performance to meet sales and KPI targets.
• Manage online sales channels and platforms.
• Coordinate product listings, pricing, promotions, and inventory.
• Respond to customer inquiries and track orders and sales.
• Analyze sales data and prepare performance reports.
• Drive initiatives to improve online sales and conversion rates.
• Collaborate with Marketing, Content, Operations and other departments.
• Identify new products, market opportunities, and sales strategies.
• Train and motivate team members.

Skills

Team leadership

KPI management

Analytics

Communication

Sales targets

Education

Bachelor's Degree in Business Administration / Marketing / E-Commerce

Tools

TikTok Shop

Shopify

Instagram

Amazon

Noon

Job description

A growing company in Dubai is seeking an experienced and motivated E-Commerce Team Leader to oversee the daily operations of its online sales team. This is an excellent opportunity for a results-driven professional with strong leadership skills and hands-on experience managing e-commerce platforms. Candidates with UAE or GCC market experience will have an added advantage.

The successful candidate will be responsible for supervising team performance, optimizing online sales channels, coordinating with internal departments, and driving business growth through effective sales strategies.

Key Responsibilities:

• Lead and supervise the daily activities of the e-commerce team.
• Monitor team performance and ensure sales and KPI targets are achieved.
• Manage online sales channels and e-commerce platforms.
• Coordinate product listings, pricing, promotions, and inventory management.
• Monitor customer inquiries, orders, and sales performance.
• Analyze sales data and prepare regular performance reports.
• Support initiatives to improve online sales and conversion rates.
• Coordinate with marketing, content, operations, and other departments.
• Identify new products, market opportunities, and sales strategies.
• Train, guide, and motivate team members.
• Ensure daily tasks and targets are completed on schedule.

Requirements:

• 2+ years of experience in e-commerce, online sales, or a related role.
• Previous team leadership or supervisory experience.
• Good knowledge of e-commerce platforms such as TikTok Shop, Shopify, Instagram, Amazon, and Noon.
• Strong understanding of online sales and social media commerce.
• Excellent communication and team management skills.
• Ability to work with sales targets and KPIs.
• Strong analytical and problem-solving skills.
• Good English communication skills.
• Chinese or Arabic speaking is an advantage.
• Experience in the UAE/GCC market is a plus.

Strong knowledge of:

• TikTok Shop, Shopify, Amazon, Noon, and Instagram.
• Online sales and social commerce.
• Sales reporting and KPI management.
• Team leadership and e-commerce operations. Bachelor's Degree in Business Administration, Marketing, E-Commerce, or a related field (Estimated)