Arabic Receptionist immediate joiner

Ontime Group; Dubai; On-site; AED 39,000 - 67,000; Full time

Job summary

Ontime Group in Dubai is seeking a dedicated Arabic-speaking Receptionist to be the first point of contact for clients, delivering outstanding customer service. The role requires fluency in Arabic and English, with a focus on professionalism and a welcoming demeanor.

Responsibilities include greeting visitors, managing calls, scheduling appointments, processing check-in forms, and assisting with billing and insurance verification to ensure a smooth patient experience.

Qualifications

• Experience as a receptionist in a healthcare or clinical setting.
• Fluency in Arabic and English (written and spoken).
• Excellent communication and interpersonal skills.
• Experience with appointment scheduling and calendar management.
• Ability to multitask in a fast-paced clinical environment.

Responsibilities

• Greet and assist clients upon arrival in a friendly and professional manner
• Manage incoming calls and inquiries providing accurate information about the clinics services
• Schedule appointments and maintain the clinics calendar efficiently
• Assist clients with the check-in process including completing necessary forms and updating records
• Ensure the reception area is clean organized and welcoming
• Handle billing inquiries process payments and assist with insurance verification
• Coordinate with clinic staff to ensure a seamless patient experience
• Address client questions or concerns promptly and professionally

Skills

Healthcare receptionist experience

Arabic & English fluency

Communication & interpersonal skills

Appointment scheduling & calendar mgmt

Professional appearance & demeanor

Multitasking in fast-paced env

Tools

EMR software

General computer literacy

Job description

Description

Ontime Group is seeking a dedicated and professional Arabic Receptionist to join our team. This role is essential in providing outstanding customer service as the first point of contact for our clients. The ideal candidate will be fluent in Arabic and possess excellent interpersonal skills ensuring a welcoming and efficient experience for all visitors.

Responsibilities

• Greet and assist clients upon arrival in a friendly and professional manner
• Manage incoming calls and inquiries providing accurate information about the clinics services
• Schedule appointments and maintain the clinics calendar efficiently
• Assist clients with the check-in process including completing necessary forms and updating records
• Ensure the reception area is clean organized and welcoming
• Handle billing inquiries process payments and assist with insurance verification
• Coordinate with clinic staff to ensure a seamless patient experience
• Address client questions or concerns promptly and professionally

Requirements

• Previous experience as a Receptionist in a healthcare or clinical setting
• Fluency in Arabic and English (both written and spoken)
• Strong communication and interpersonal skills
• Excellent customer service abilities and a positive attitude
• Experience with appointment scheduling and managing calendars
• Proficient in using computer software and electronic medical records
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Professional appearance and courteous demeanor

Benefits

Salary Benefits

Required Experience:

Junior IC