All-Day Dining Outlet Lead — Guest Experience & Team Growth

Accorhotel; Ras Al Khaimah; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning & development programs

Career growth locally and globally

CSR involvement opportunities

Job summary

Accorhotel in Ras Al Khaimah seeks an Outlet Manager for All Day Dining to lead a busy dining venue, ensuring superior guest experiences and operational excellence. You will manage schedules, mentor the team, and collaborate with the Chef de Cuisine on menus and promotions while upholding brand standards.

The role focuses on driving guest satisfaction, revenue opportunities, and seamless service across breakfast, lunch, and dinner in a dynamic hotel setting.

Qualifications

• Proven leadership in a high-volume restaurant or hotel F&B operation.
• Strong guest-service orientation and hospitality excellence.
• Experience mentoring and coaching teams to achieve standards.
• Excellent communication and problem-solving in a fast-paced environment.

Responsibilities

• Lead day-to-day operations of a high-volume All Day Dining restaurant.
• Plan resources, staffing, and scheduling to meet demand.
• Mentor, coach and develop Food & Beverage team.
• Ensure brand standards, SOPs, and quality measures are maintained.
• Drive guest engagement and loyalty through service excellence.
• Collaborate with Chef de Cuisine on menus, pricing, and promotions.
• Maintain strong kitchen communications to ensure food quality and presentation.
• Monitor guest feedback and take actions to improve satisfaction and outlet performance.
• Manage inventory, cost controls, and health/safety compliance.

Skills

Leadership

People management

Team motivation

Guest service

Education

Diploma or Degree in Hospitality Management

Job description

Accorhotel in Ras Al Khaimah seeks an Outlet Manager for All Day Dining to lead a busy dining venue, ensuring superior guest experiences and operational excellence. You will manage schedules, mentor the team, and collaborate with the Chef de Cuisine on menus and promotions while upholding brand standards.

The role focuses on driving guest satisfaction, revenue opportunities, and seamless service across breakfast, lunch, and dinner in a dynamic hotel setting.