Agile Product Management Advisor

Cigna; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Cigna MEA seeks an Agile Product Manager to own the product vision, align business portfolio with customer needs, and steer discovery and delivery across Claims Management, Access to Care, Clinical Care Management, and Provider Management. The role involves defining strategic roadmaps, partnering with stakeholders, and driving value delivery.

You will lead Product Owners, coordinate with UX/UI, Architecture, and Analytics, and decompose EPICs into features.

Qualifications

• Understands business drivers and strategy to guide product decisions.
• Empathizes with customer needs and translates insights into impactful solutions.
• Builds partnerships to align work, manage dependencies, and mitigate risk.

Responsibilities

• Own and articulate the product vision and roadmap aligned with strategy, customer needs, and market context.
• Collaborate with Experience Data & Analytics and Architecture to shape the roadmap and allocate capacity.
• Lead product discovery using Design Thinking to identify feasible, viable, and desirable solutions.
• Decompose Epics into Features and ensure delivery through Product Owners and Scrum teams.
• Use data and customer feedback to validate hypotheses and continuously improve products.

Skills

Business Acumen

Customer Centricity

Stakeholder Management

Agile Mindset

Strong Delivery

Education

Bachelor's Degree

Tools

JIRA

Job description

Role Purpose

The Agile Product Manager owns the product vision amp direction and ensures alignment between business portfolio customer needs and delivery execution The role prioritizes outcomes over outputs and is responsible for defining desirable viable and sustainable solutions that meet customer needs The Product Manager is responsible for understanding internal stakeholders and end users deeply identifying potential opportunities for new products or features and defining the strategic direction of their product The role exercises considerable creativity foresight and judgment in conceiving planning and delivering initiatives Ideal candidate must possess a broad base of skills and knowledge spanning technology strategy and business planning user experience design and agile development practices The position is aligned to Health Operations amp Care Services experience for the Cigna Healthcare MEA business with leadership responsibility for the scrum team s Product Owners A key focus area will be driving the discovery and delivery for Claims Management Access to Care Clinical Care Management Customer Services and Provider Management enabling straight-through processing AI-driven decision support member and provider experience improvements and regulatory-compliant operations across Cigna Healthcare MEA The individual acts as a liaison between business stakeholders and technology to set objectives communicate capability requirements and establish roadmaps based on strategic priorities and optimizing value The role partners closely with Portfolio Managers ensuring product roadmaps align to approved initiatives and strategic objectives of the customers and business area they represent They are responsible for clearly articulating and sharing their product vision across the portfolio and team levels Coordination and alignment with EPIC outcome owners and delivery leads is a key aspect of the role as the Product Manager is accountable for decomposing EPIC initiatives into features in collaboration with the Product Owners for scrum teams to deliver The individual guides the team towards successful delivery in close collaboration with the System Architect and Release Train Engineer at the program level

Key Responsibilities

Own and articulate the product vision and roadmap aligned with business strategy customer needs and market context Align roadmap priorities and capacity allocation with portfolio leaders Collaborate with Customer Experience Data amp Analytics and Architecture to shape and evolve the product roadmap Lead product discovery using Design Thinking to identify feasible desirable and viable solutions Shape product evolution as Epics and facilitate decomposition into Features Leverage data insights and customer feedback to validate hypotheses and continuously improve products Align product metrics with business objectives to ensure strategic relevance Use metrics to guide roadmap decisions and feature prioritization focused on value Track and report metrics demonstrating measurable business outcomes in collaboration with Outcome Owners Work with Portfolio Managers and Epic Delivery Leads to agree on delivery priorities and track progress Communicate product vision and roadmap with the Agile Release Train ART Share priorities during PI Planning to ensure alignment and focus Manage and prioritize the ART feature backlog to maximize value Delivery to done and assess train predictability and performance with the RTE to enable continuous improvement Build and lead high-performing Product Owner teams Enable ongoing training and coaching to strengthen Product Owner capability Conduct quality audits of Product Owner backlogs and drive continuous improvement Foster a growth mindset and psychologically safe culture that encourages learning and experimentation Collaborate with Customer Experience and UX UI design teams to ensure the customer voice is embedded at all stages of the product delivery cycle Establish structured feedback loops with members providers and internal operations users to continuously validate product performance health outcomes and service quality

Required Competencies

Business Acumen Understands business drivers profitability and strategy to guide product decisions Customer Centricity Empathizes with customer needs and converts insights into impactful solutions Stakeholder Management Builds strong partnerships to ensure alignment and manage dependencies and risks Agile Mindset Rapidly validates hypotheses learns through feedback and adapts based on data Strong Delivery Turns strategy into execution while delivering on commitments and measurable impact

Required Skills and Experience

Bachelor s Degree required Strong English language skills required Experience working in JIRA tool or an equivalent preferred Knowledge of agile methodology required Experience within healthcare preferred Both technically deep and business savvy enough to interface with cross-functional partners Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business High attention to detail and proven ability to manage multiple competing priorities simultaneously Demonstrates strong decision-making skills and problem-solving techniques Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment Strong interpersonal facilitation and presentation skills Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones Agile Certification SAFe Product Owner Product Manager pre or post hire Required Skills and Experience : Bachelor s Degree required Strong English language skills required Experience working in JIRA tool or an equivalent (preferred) Knowledge of agile methodology required Experience within healthcare preferred Both technically deep and business savvy enough to interface with cross-functional partners Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business High attention to detail and proven ability to manage multiple, competing priorities simultaneously Demonstrates strong decision-making skills and problem-solving techniques Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment Strong interpersonal, facilitation, and presentation skills Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones Agile Certification: SAFe Product Owner / Product Manager (pre or post hire)

Required Skills and Experience

Bachelor s Degree required Strong English language skills required Experience working in JIRA tool or an equivalent preferred Knowledge of agile methodology required Experience within healthcare preferred Both technically deep and business savvy enough to interface with cross-functional partners Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business High attention to detail and proven ability to manage multiple competing priorities simultaneously Demonstrates strong decision-making skills and problem-solving techniques Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment Strong interpersonal facilitation and presentation skills Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones Agile Certification SAFe Product Owner Product Manager pre or post hire Required Skills and Experience : Bachelor s Degree required Strong English language skills required Experience working in JIRA tool or an equivalent (preferred) Knowledge of agile methodology required Experience within healthcare preferred Both technically deep and business savvy enough to interface with cross-functional partners Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business High attention to detail and proven ability to manage multiple, competing priorities simultaneously Demonstrates strong decision-making skills and problem-solving techniques Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment Strong interpersonal, facilitation, and presentation skills Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones Agile Certification: SAFe Product Owner / Product Manager (pre or post hire)