Product Delivery Manager - IT

Flydubai; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Flydubai in Dubai seeks an experienced Product Manager to manage demand for business solutions across a line of business, delivering scalable, secure technology that drives measurable business value and maintains competitive advantage.

You will align roadmaps with IT priorities, decompose epics into MVP features, manage stakeholders, oversee delivery and support, drive cross‑department collaboration, and coach teams to champion product thinking.

Qualifications

• Bachelor's degree in CS/IS or related field; 7–9 years IT/PM experience.
• Fluent in English with strong communication skills.
• Experience in IT management, product/project delivery, transformation programs.
• Airline industry knowledge or familiarity with aviation tech.
• CSPO and SAFe POPM certifications preferred.

Responsibilities

• Implements the defined roadmap by aligning execution with IT priorities.
• Bridges business and development teams; decomposes Epics into features for MVP.
• Manages stakeholders with regular reviews of roadmap, delivery, and support metrics.
• Oversees delivery of the product portfolio to meet time, cost, scope.
• Ensures quality by setting KPIs across the portfolio.
• Drives collaboration across IT departments to ensure seamless delivery.
• Ensures 24x7 support for all assigned products/systems and service levels.
• Coaches delivery teams; mentors and develops skills.

Skills

English fluency

Stakeholder management

Product management

Leadership

Agile methodologies

Cross-functional collaboration

Airline industry knowledge

Education

Bachelor's degree in Computer Science or related field

Master's degree in Engineering or MBA preferred

Job description

MAIN OBJECTIVE OF ROLE

To manage the demand of business solutions across the line of business to deliver scalable, secure, and efficient technology solutions that deliver measurable business value, meet customer needs, and maintain competitive advantage.

MAIN OBJECTIVE OF ROLE

To manage the demand of business solutions across the line of business to deliver scalable, secure, and efficient technology solutions that deliver measurable business value, meet customer needs, and maintain competitive advantage.

Key Responsibilities

• Implements the defined roadmap by aligning project execution with established business objectives and IT strategic priorities.
• Acts as the bridge between the business and internal development teams/external vendors, using Product Management techniques to understand, assess, and decompose prioritized Epics into key Features, with a focus upon Minimum Viable Product (MVP).
• Manages business stakeholders through regular reviews to ensure the product roadmap, delivery and on-going support metrics are as per defined expectations.
• Oversees the delivery of the products portfolio with a mix of projects and enhancements initiatives to ensure the delivery as per agreed time, cost and scope.
• Ensures the product changes are delivered to the highest quality by setting clear quality KPIs and measurement across the Portfolio.
• Drives collaboration across all IT departments (Enterprise Architecture, Digital Platform and delivery teams) to ensure seamless delivery of solutions.
• Ensures all IT departments are in sync about the product roadmap through regular cross-portfolio syncs.
• Manages external product vendors to ensure quality of service delivery and service levels compliance through ongoing service reviews.
• Ensures the 24x7 support for all assigned products / systems and ensure all KPIs and service levels are met and exceeded as defined in the respective service catalogues.
• Focuses on automation of manual functions and defect fixing to ensure continuous reduction of time spent in service requests and incidents allowing more time on building the product.
• Coaches and mentors delivery teams by promoting product thinking, identifying and filling skill gaps and empowering the people.
• Leads and manages the delivery teams defining a clear team structure, roles and responsibilities, success KPIs & metrics, cross-team building, transparency and through regular feedback and review mechanisms established in the organization.
• Works with the team to identify and capture team driven innovation ideas, consolidating across their peer group for playback up to stakeholders with varied levels of involvement across suite of Demos, Visual Release Notes and Sprint ceremonies.

Qualifications

• Bachelor's Degree (3+ years)
• Bachelor’s Degree or Honours in Computer Science, Information Systems, or related field. Master's degree in engineering or MBA is preferred
• Fluent in English
• Experience in IT Management, Product/Project delivery and Transformation programs. Experience in leading IT teams comprising Business analysts, software engineering (development, quality testing) application, and business support
• Airline Industry knowledge and awareness of emerging technologies
• Years with qualifications: 7 - 9 years
• Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM)

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)
• Inspiring & Developing Others
• Decision Making
• Strategic Thinking
• Business Acumen

Isr Requirements

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.