Aerospace Logistics: Quote & Operations Lead

FedEx Logistics; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

FedEx Logistics in Dubai is seeking a FACE Officer to manage customer and quotation requests, supporting outside sales with inquiries. You will ensure documentation accuracy and respond promptly to customer needs.

You will coordinate with branches, AOG desks, and internal networks to ensure smooth engine movements, monitor shipment flows, and contribute to process improvements while upholding Aero-Lift rules.

Qualifications

• 3-5 years aerospace logistics experience (aircraft engines, handling, shipping, regulatory requirements)
• Experience with quoting, pricing, and shipment documentation
• Knowledge of international logistics operations across multiple modes

Responsibilities

• Answer and handle customer engine quote requests and provide multiple shipping solutions promptly
• Negotiate with airlines and truck companies to obtain best rates
• Represent clients to carriers and FedEx Logistics network and inform customers in real-time
• Monitor shipments and ensure compliance with SOPs and Aero-Lift rules
• Coordinate with branches and AOG desks, monitor engine files in FAST, and support IT updates as needed

Skills

Attention to detail

Excellent communication

Negotiation skills

Data analysis

Adherence to SOPs

Quality and safety awareness

Brand image management

Organizational skills

Proactivity

Interpersonal skills

Tools

Quoting tools

Rate building

Job description

FedEx Logistics in Dubai is seeking a FACE Officer to manage customer and quotation requests, supporting outside sales with inquiries. You will ensure documentation accuracy and respond promptly to customer needs.

You will coordinate with branches, AOG desks, and internal networks to ensure smooth engine movements, monitor shipment flows, and contribute to process improvements while upholding Aero-Lift rules.